Caroline Lacocque

SVP, Innovation & Client Solutions Asia Pacific | Global Payments & Cash Management

Based in Hong Kong, Caroline’s role is to develop HSBC’s global innovative and leadership position. She is responsible for analyzing innovation needs and driving evolutionary and transformational change within HSBC PCM, with a special focus on digitization of collections and payments, as well as identifying, screening and pursuing emerging propositions by engaging market shaping clients, entrepreneurs and providers, in order to bring creative new services to market.

Before joining HSBC, Caroline was Head of Corporates at SWIFT and responsible for successfully rolling out the Corporate offering in Asia Pacific. Prior to that, Caroline was based in New York with the Treasury and Cash Management Division of SunGard, where she was responsible for introducing new Cash and Treasury Solutions to Fortune 2000 customers. Caroline is a Belgian citizen and holds a Masters Degree in International Law from the University of Brussels.