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7 April, 2017Investigating Overseas and Navigating Risks in ASEAN Markets Highlighted at Recent Hotel Investment Conference

Hotel investors and developers, experts and specialists within Asia Pacific gathered at the 8thannual Asia Pacific Hotel Investment Conference 2016. Held at the Dusit Thani Bangkok for the fourth year in a row, the conference welcomed more than 200 delegates to discuss various topics that affect the hotel industry in Asia Pacific including global investment opportunities, strategies, and partnerships.

Aileen Clemente, President, ASEAN Tourism Association opened the conference where she describes today’s tourism as a fire: “it can cook the meal or burn the house” in her welcome address.

With compressing yield in Asia, private investors and family offices are searching overseas for opportunities. “Assets in China’s domestic market are expensive,” said Stephen Chi Hsu Chen, partner and managing director of Infinity Global Real Estate Advisors in a global opportunity panel. “France had a yield of 5-6% and we thought that was quite good. The US and Europe markets are more stabilized and are prime for money preservation for the next three to five years. They then come back to China after the market has consolidated and cooled down.”

Meanwhile, Juay Hiang Tan, CEO of Ascendas Hospitality Trust mentioned that yield is not the only concern. It can be difficult when borrowing onshore emerging markets like Indonesia and India. For one, in India, the yield is 9% and that the borrowing cost is around 11-13%, which leads to negative carry.”

But for Sanjay Singh, managing director of Fico Corporation, he prefers not having any leverage. “As a long term holder, we want to be in assets that we think will be good in the long run,” he said.

Hunting for foreign opportunistic deals does not exempt anyone from risks. And within the past few years, political risk, inflation risk, currency risk and other hazards and disruptions have affected tourism everywhere.  Hotel investors today are finding new ways to mitigate the impacts of various risks.

According to Greg Lapham, managing director, CIO, real estate – APAC of BlackRock, “China is stable because of the Five-Year plan. People to know where to go and they deliver.”  Chan Chee Kian, CIO of Ireka Development Management went further in addressing other risks. “Getting the right location and de-risking from the start are essential. The biggest risk is to be stuck in the wrong cycle because construction cycle could take up to five years.”

In addition, lending situation is slowing down, according to Faez Jumabhoy, managing director and head of real estate of CIMB Investment Bank.  Bankers are now “linking capital to developers to increase liquidity.”

Other topics covered in the conference included “Innovations and Developments in Hospitality Education to Sustain Regional Hotel Industry”; “Do Large Hotel Groups Really Offer Premium Brand Value to Hotel Owners and Investors,” and “Deriving Matching Brand Positioning, Design and Amenities that Attract the Core Targeted Customers.”

“To have a world-class conference like this one in Bangkok is a real benefit for the industry. Having this conference and this stature is good for the market and for our companies as well,” said Simon Landy, executive chairman of Colliers International Thailand.

 

AMITE 2017: the Industry’s Only One-to-One Event Held in Private Suites in Asia

The Asia Meeting and Incentive Travel Exchange 2017 (AMITE) will be held at the Bangkok Marriott Marquis Queen’s Park in Thailand on 10-12 July 2017. A boutique event that features appointments between MICE buyers and suppliers, AMITE 2017 is the industry’s only one-to-one event held in private suites at a five-star hotel in Asia. AMITE is organized by powerhouse event organizer Questex Travel Group.

Every year, hand-picked MICE buyers and selected elite suppliers get to experience the best of what AMITE offers. This year, AMITE expects 60 global buyers and more than 40 Asia-Pacific suppliers for a dynamic program comprising business meetings, multiple networking functions, site-visits, and familiarization trips.

AMITE 2017 will select the top buyers in the industry through a stringent pre-qualifying process. Suppliers are guaranteed a minimum of 20 pre-scheduled appointments with high-volume qualified buyers who have concrete MICE programs in Asia in the near future. To create a more intimate atmosphere, hotel suites will serve as overnight accommodation for suppliers while the pre-scheduled appointments with buyers will take place in the living room in the daytime.

In 2016, AMITE staged 457 business appointments, worth US$251 million in purchasing power, and generated over 102 requests for proposals – within a week after the event. Suppliers can make up to a month’s worth of new contacts in only two days! Last year, 96% of suppliers found AMITE useful and would recommend it to their colleagues.

“It’s very well-organized with relevant buyers from around the world. I had the chance to meet and talk with industry leaders that I would have otherwise never been able to connect with. The event was also an invaluable lesson in what foreign buyers need from Singapore suppliers,” said James Pelham, Chief Taster at Singabites.

For buyers, AMITE offers the perfect platform for them to experience Asia, conduct business with leading suppliers, and finalize their future programs.

Larry Gelwix, CEO of Columbus Travel & Incentives, was one of the many buyers who benefited from the event last year. “AMITE is a well-organized trade networking experience that greatly enhanced our ability to increase our business in Asia. It provided a well-formatted structure to be introduced to destinations, hotels, goods, and services that I would unlikely discover on my own. It will make a big difference in our ability to sell Asia as a meeting and incentive destination.”
AMITE 2017 is currently open for both supplier and hosted buyer applications. For more information, visit www.questexevents.net/AMITE.

Breaking New Grounds Keeps Senior Hoteliers Coming Back to Annual Summit

The Hotel Management Singapore Summit (HMT), the region’s leading conference, will return to Bangkok on 25 May 2017. Over 150 international speakers and delegates are expected to attend the much anticipated event. HMT is produced by international conference producer Questex Hospitality Group and will gather senior hoteliers where they will discuss ways to thrive through generating revenue and boosting operational efficiency.

Despite the memorable events Thailand has experienced within the past few years, tourist arrivals are expected to grow by year’s end, yet with numerous hotels opening, fierce competition abound.

Themed, “Inspire Viable Strategies to Boost Revenue and Profit for Vibrant Hoteliers,” HMT serves as a platform for senior hoteliers comprised of Corporate-level CEOs/ Presidents, COOs and CFOs, VP operations, Property-level GMs, Financial Controllers, Director of operations, and hotel owners and managing directors.

2016 speaker Wayne Buckingham, Senior Vice President, Asia Pacific, FRHI Hotels & Resorts described the benefit of attending this event: “…you need to be flexible, you need to adapt. And spending time at the conference, it gives you a lot of ideas and different thinking so you can open your mind to possibilities than what you might not see every day.”

Last year, over 150 delegates representing 93 organizations took part in the closed-door conference. From start to finish, delegates savored the latest topics.

“Attending the Hotel Management Thailand Summit is an eye-opener, as it shows an unvarnished picture of the “state of the industry” and flagrantly reveals that learning never should stop! If more hospitality stakeholders would take the time to attend, most of Thailand’s hostels and resorts would be in a much better shape!,: said Bert van Walbeek, Managing Director of THE WINNING EDGE.

The 2017 summit will reflect on the post-merger competitive landscapes of Bangkok and various key markets, focusing on ramifications and strategies to excel for hoteliers working for chains and independents alike. Other hot topics of concerns will also make their ways onto the conference agenda to help inspire leading hotel managers for better financial results.
HMT Summit 2017 is part of the Hotel Management Asia summit Series, Asia’s only truly regional hotel management conference series. The series will rotate through Bangkok, Hong Kong, Singapore, and Indonesia this year by leveraging regional experiences, insights, and innovations to address market-specific challenges.

Watch our 2016 Hotel Management Thailand Summit video here.

28 October, 2016Robots in Hotels, Profits Versus Costs, and Others at Hotel Tech Singapore Conference 2016

The Hotel Technology Conference (Hotel Tech) provided a glimpse of what’s ahead in 2017 for hotel IT leaders. The conference was held at The Marina Bay Sands Singapore on 20 Oct 2016.

From Hotel CIOs, CTOs, Information Officers to e-Commerce Directors, delegates gathered to share existing and emerging technologies that can help grow new revenue sources, improve operational efficiency and customer service standards.

In an executive interview, Mei Lin Tan, Assistant Director, Housekeeping, Park Avenue Hotels and Suites discussed the advent of the robotics system. Tan discussed four key inter-connected challenges that Park Avenue Hotels and Suites have been facing especially in the housekeeping department. In response, Tan shared three reasons behind their decision to implement ‘robots’ to help in their day-to-day housekeeping tasks from transportation, delivering ad-hoc amenities from guest rooms, to deploy a robot for room service delivery.

The closing keynote speaker, Mark Kendall, Change Agent & Entrepreneur at Kendall Advisory Services, shared how to adapt to today’s fast changing tech world where speed to market is essential when implementing new technologies. In his presentation entitled “Stretching Purse Strings: Making the Right business Case to Secure Owners’ Investment for Tech,” he elaborated on the different risk appetites ranging from owner operated boutiques to owner operated select service tech savvy flagships. Kendall was quick to point out the differences between the reasons, the core and the context that differentiate the core of hoteliers and the core of owners.

Other notable speakers at this year’s conference, including Terence Ronson, Managing Director, Pertlink; Arup Banik, Deputy Vice President – Corporate IT, Oberoi Group; Jai Govindani, Chief Technology Officer, Red Planet Hotels; Matthew Faull, Senior Vice President, IT and e-Commerce, Swiss-Belhotel International; Tony Lee, Vice President, Business Process & Infocomm Systems, The Ascott Limited; and, Harish Shah, Professional Futurist and Management Consultant, Stratserv Consultancy.

Hotel Tech was the last stop of the Hotel Tech Conference Series. Moreover, delegates were able to further enhance their experiences through its co-location with Hotel Management Singapore Summit – a thought leadership forum for hotel General managers and operation, Finance, HR, and Sales and Marketing heads.

Evolving Loyalty Landscape in Asia and Other Topics at Hotel Management Singapore Summit 2016

The Hotel Management Singapore Summit (HMS), organized by international conference producer Questex Hospitality Group, concluded its 2016 edition with over 25 international speakers and 120 delegates at the Marina Bay Sands Singapore on 20 October.

This year’s theme: “Top Line and Bottom Line Management Strategies for Hotel Leaders” gathered C-suite executives, VP Operations, Property GMs, Financial Controllers and Director of Operations, to property owners and managing directors to discuss pressing matters that are currently affecting the hospitality industry.

This annual event in Singapore was fantastic for hoteliers to rekindle friendships, meet new colleagues and learn from each other as they focus on the worthwhile cause.

This year’s agenda discussed various topics, including short to medium term success strategies amidst turbulent economy, innovating in MICE offerings to boost revenue and market share and leveraging pricing best practices for maximum yields.

Keynote speaker Anka Twum-Baah, VP, Customer Loyalty & Content Asia Pacific, Marriott International, APAC, focused on building through technology, data, and individualism. During her session, she spoke about the evolving loyalty landscape in Asia in which she described four key areas: transactional to more experiential; advertising to content development; gimmicks to strong value proposition, and growing appetite for millennials. Before she ended her presentation, she further discussed the future of loyalty where today’s emerging economies are faced with various disruptors.

The F&B Panel agreed that hoteliers need to change their mindsets and organizational structure to allow for more entrepreneurship and independence for the restaurants and bars as business units, in order to keep up with competition and derive more profit. Featuring Shane Giles, Director of Food & Beverage Concepts, Asia, Middle East & Africa, InterContinental Hotels Group; Anthony Wong, CEO & Founder, Creative Eateries Group; and Duncan Craig, Executive Vice President, HRC Holdings Pte Ltd & IFC Holdings Pte Ltd, the panel explored various methods to retain diners and build their loyalty.

The day’s last panel session brought together lively discussions among panelists as they highlight on the manpower shortages that many of Singapore’s hotels are facing. Des Pugson, Managing Director, Banyan Tree Hotels and Resorts pointed out that it’s the tiniest details that make the experience worthwhile for guests when they least expect such a great service.

Finally, to cap off the night, HMS delegates were invited to a ‘Rio-Style’ extravaganza at the Wine Down ITB Asia networking reception, organized by ACI HR Solutions and BizEventsAsia.

The HMS Summit is co-located with Hotel Tech Conference where expert speakers from hotels and service providers shared their in-the-field experience and best practices.

11 October, 2016Senior Hoteliers to Strategize and Debate on Essential Topics at Hotel Management Singapore Summit 2016

Singapore (3 Oct 2016) – The annual Hotel Management Singapore Summit (HMS) will return to the Marina Bay Sands, Singapore on 20 Oct 2016 with over 20 international and local speakers and over 150 delegates attending the region’s premier conference. HMS is produced by international conference maker Questex Hospitality Group.

HMS is the third and final stop of the Hotel Management Asia Summit series as it gathers once again senior hoteliers, including C-Suite Executives, GMs, Financial Controllers, and executive members to further discuss strategies in an event entitled: “Top Line and Bottom Line Management Strategies for Hotel Leaders.”

This year’s agenda is set to discuss various topics, beginning with Hotel Leaders Panel: Short to Medium Term Success Strategies Amidst Turbulent Economy with panelists such as CEO, Vanguard Hotels, Bruce Musick; CEO, Brand and Hotel Management, Tune Hotels, Frank Trampert; Executive Vice President, Capella Hotel Group Asia, KC Moy; VP Finance – China, Kempinski Hotels – China, Soo Hin Yeoh; and VP Brand and marketing, The Ascott Limited, Addison Goh.

Other notable speakers include Nikhil Nath, founder and Chief Executive, Knowcross; Andrew Chan, Founder and CEO, ACI HR Solutions (ACI); Mohd K Rafin, Chief Coorporate Officer, Park Hotel Group; Roman Kesseli, Chief Commercial Officer, Qooco; Kamesh Shukla, Sr. Vice President (Sales, Asia Pacific & Africa), RateGain Technologies Ltd; Anka Twum-Baah, Vice President Customer Loyalty & Content Asia Pacific, Marriott International; Patrick Andres, Managing Director Asia Pacific, Rainmaker; Rachel Grier, Managing Director Asia Pacific, IDeas Revenue Solutions; Des Pugson, Managing Director, Banyan Tree Hotels and Resorts; Puneet Mahindroo, Corporate Director of Revenue Management – Asia Pacific, Four Seasons Hotels and Resorts; Shane Giles, Director of Food & Berage Concepts, Asia, Middle East & Africa, InternContinental Hotels Group; Andy Khen, Executive Director, L Hotels & Resorts and Shanti Collection; Tejveer Singh Bedi, Group Director Revenue, Park Hotel Group; Clive Ellul Hawthorn, Director, Market Management – Singapore and Malaysia, Expedia Lodging Partner Services Group; Angela Wong, Director, Global Accounts, HelmsBriscoe.

In addition, in order to make the HMS experience memorable, registered HMS attendees can benefit the ITB Asia’s access and discounts. This is an annual three-day event of B2B trade shows and conventions for the travel industry.

HMS is also partnering with ACI HR Solutions for Wine Down ITB Asia. HMS attendees will have access to one of the best tourism industry networking party in the evening of the conference day.

The HMS Summit is co-located with Hotel Tech Conference where expert speakers from hotels and service providers will share their in-the-field experience and best practices.

Hotel Technology Singapore Conference to Focus on Five Major Themes

Singapore (3 Oct 2016) – The Hotel Technology Conference (Hotel Tech) will return to Singapore at The Marina Bay Sands on 20 Oct 2016. Organized by powerhouse conference maker Questex Hospitality Group, Hotel Tech is the premier event for the latest innovations and emerging technologies in the region.

The conference is set to welcome over 15 industry expert speakers and over 120 delegates in a closed-door environment under the theme, “Streamline Operations, Improve Efficiencies, and Create Business Opportunities.”

Hotel CIOs, CTOs, Information Officers and e-Commerce Directors will come to discuss how existing and emerging technologies can support and help grow new revenue sources, improve operational efficiency and enhance customer standards.

HMS will have five over-arching themes, including Securing the Building Blocks of Your Business, Managing Data, Creating Demand, Boosting Productivity and Enhancing the Guest Experience Through Robotics, and Corporate IT.

Keynote speakers and animated panel discussions will take place. For one, “What Does the Cloud Really Mean to Hoteliers?” panel will discuss the advantages and the complexities of various companies such as AWS, Google, Oracle, SAP and Alibaba as leading providers of such services. The panel will include Jai Govindani, Chief Technology Officer, Red Planet Hotels; Matthew Faull, Senior VP, IT and e-Commerce, Swiss-Belhotel International; and Arup Banik, Deputy VP – Corporate IT Oberoi Group.

Hotel Tech is the last stop of the Hotel Tech Conference Series. Delegates will be able to further enhance their experiences through its co-location with Hotel Management Singapore Summit – a thought leadership forum for hotel General managers and operation/ Finance/ HR/ S&M heads.

In addition, registered delegates can benefit from ITB Asia’s access and discounts. This is an annual three-day event of B2B trade shows and conventions for the travel industry.

2 December, 2015Hand Selected MICE Buyers Will Gather In Singapore To Secure MICE Opportunities In Asia Pacific For The Third Year

The third-annual Asia Meeting and Incentive Travel Exchange (AMITE) will be held in Singapore on 27 July, 2016. Organized by Questex Travel Group and the Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS), AMITE 2016 will return with a new group of hand-picked, international MICE buyers.

Leveraging the successes of the past two editions, AMITE 2016 will continue the signature one-on-one meetings between international buyers and Asian-based suppliers. A group of hosted forty-five buyers, originating from Europe, North America and selected Asia Pacific countries, will meet with thirty-five suppliers, including national tourism organizations, hotels and resorts, convention and exhibition centers, destination management companies and other premium service providers.

For suppliers, AMITE provides an intimate platform for them to court pre-vetted, high-volume MICE buyers with proven purchasing power in the region. Suppliers will benefit from the diversified networking functions, cozy atmosphere, highly attentive support team and little competition compared to large-scale exhibitions. Resulting in better relationship-building with business-oriented buyers and superior return as observed in past editions, 96% of 2015 suppliers received business likely to be booked within the next 18 months.

For buyers, in additional to essential supplier contacts, AMITE provides an once-in-a-lifetime opportunity for them to experience the authentic local offerings in familiarization trips. 96% of the buyers who attended AMITE said their understanding of Asia has improved after the program, further increasing the likeliness of them or their clients placing businesses with Asian suppliers.

Kirk Lewis, director meetings group for Questex Travel Group, said a key objective for the event is to “bring meetings and incentives industry professionals together for optimal business networking by keeping meetings intimate, yet dynamic.

“AMITE is the ideal platform for Asian-based suppliers looking to grow their meetings and incentives business by welcoming global premium MICE planners. Our event is the only one that offers primarily long-haul pre-qualified buyers in an one-to-one meeting format, providing tremendous value to suppliers.”

SACEOS president and East West Planners chief executive officer Janet Tan-Collis agrees. “AMITE is an extraordinary exchange with the best-of-class buyers, suppliers and program, all well-planned to maximize the experiences of all participants involved. Time is of essence and AMITE is designed to be the most meaningful and productive event of all.”

AMITE will be held in conjunction with the Singapore MICE Forum (SMF), organised by SACEOS on 28-29 July 2016.
For more information, visit questexevents.net/AMITE.

30 November, 2015Hotel Investment Conference Helps Owners and Investors Seek Investment Opportunities and Boost Yields

International conference powerhouse Questex Hospitality Group has announced the 2016 date and location of the Asia Pacific Hotel Investment Conference (APHIC). An intimate mid-scale gathering of regional hotel owners, investors, developers and stakeholders, the eighth APHIC will return to the iconic Dusit Thani Bangkok, on 25-27 May 2016, for the fourth consecutive year.

In a market where investment is hindered by high asset price, political risk, exchange rate fluctuation, economic uncertainty and human resources constraints, APHIC 2016 will strive to help investors pinpoint their next opportunities for premium return. Leveraging on the conference’s owner-focused reputation, APHIC 2016 will feature inspiring and productive sessions that help the core investor group overcome challenges and identify their focuses in the near future.

New initiatives surrounding the conference include year-round listing of for-sale assets consolidated from various market-leading brokerages throughout the region, exclusive invite-only hotel owner and investor networking events, themed discussion tables serving as meeting points for like-minded individuals, and pre-event workshops train and update investors on essential skills and market developments.

Popular features from previous years will be spotlighted once again, including the thought-provoking hot debate, candid investors’ panel, fast-paced networking express, interactive Q&A webapp and pre-event networking system.

“Asia is a region of opportunities if you have the expertise, insights and connections,” said Questex Hospitality Group executive vice president Alexi Khajavi. “Through interactive discussions and peer exchanges of insights, APHIC helps hotel investors source their next deals with premium yields.”

To further assist hotel owners and investors in their pursuits of investment and development opportunities throughout the Kingdom of Thailand, special accommodation rates and upgrades will be offered by Dusit International, Patron Sponsor of APHIC 2016. The special offer, extended through the weekend immediately following APHIC 2016, covers selected Dusit Hotels & Resorts in major destinations including Bangkok, Phuket, Krabi, Chiang Mai, Hua Hin and Pattaya.

Delegate registration and sponsorship application are open for APHIC 2016. Details can be located at the conference website ihif.questexevents.net.

5 November, 2015Hotel Management Singapore Summit Helped Hoteliers Boost Productivity and Anticipate Future Trends

The Hotel Management Singapore Summit (HMS Summit) welcomed more than 35 speakers and 150 delegates in Singapore on October 22. Organized by international conference powerhouse Questex Hospitality Group, the summit is a one-stop strategic platform geared towards senior hoteliers including CEOs, COOs, CFOs, VPs, GMs, Financial Controllers, and executive committee members.

Harish Shah, “The Singapore Futurist” opened the conference with the keynote “Anticipating Game-Changing Travel Trends for a Successful Future”. Using credible Future Studies methods, he helped hoteliers envision future events or developments and position themselves to minimize the stresses and shocks from the resulting impacts. Harish highlighted generation change, sharing culture and technology, amongst others, as disruptors to the industry.

A “Productivity Panel” featuring leading hotel operations and finance executives from worldwide hotel brands reinvestigated existing hotel operating processes and service offerings. “Do we still need multi layers of management for a generation that has been living in this sphere of absolute and utter information transparency?” asked Sara Kearney, SVP of Operations Asia Pacific at Hyatt Hotels. “Take information from the systems that you use to define better processes. Identifying where those processes are actually removing value instead of adding value, optimizing technology to enable instead of hinder, looking for those hurdles that get into the way, could potentially find new areas of productivity that don’t necessarily require investment.” “Eliminate things you do repeatedly but don’t add more values,” agreed Kempinski Hotels VP Finance – China Soo Hin Yeoh. Yeoh further suggested that Asian hoteliers need to boost delegation of authority, citing empowerments of front line employees to make decisions up to a monetary value in Europe and North America as the direction forward. Marina Bay Sands Senior Vice President Hotels Operations Ian Wilson stressed the importance of measurement as a foundation for productivity gains. “At its very root and foundation is doing a better job of measurement. That will be measuring our processes more effectively, as well as our outcomes, measuring from the departmental level all the way to the individual level.”

On the technology front, Marriott International Senior Vice President SVP Operations Asia Pacific Bart Buiring admitted that technologies become obsolete quickly and it poses risks to hotel owner’s earnings. “We spend so much money on technology that it is sometimes a challenge to keep the hotel current. We are looking to change technology from capital expenditures to operational ones.” When asked how they could keep pace with the changing technological requirements of hotels, Nikhil Nath, CEO of productivity technology supplier Knowcross said, “We keep our eyes on the tech world and listen to our customers.”

For Lothar Pehl, SVP of Operations and Global Initiatives at Starwood Hotels Asia Pacific, boosting productivity is a team effort that spans across every department in the organization. “Past thinking of productivity was often associated with what people produce. This focus shifted as we now think of productivity by how much net current and future benefit/value we create out of your investment in a blend of people, equipment and time of use. In this conversation you consider carefully what is the right technology for your business, what are the services you have, how do you view operating standards and branded promises. It is a subject that involves multiple stakeholders, from human resources, IT, engineering, finance to the general manager. It is no longer a functional exercise, but a team exercise where everybody comes to the table to find out where the next boundary is,” said Pehl.

At the “Hot Debate”, hoteliers sought directions to maintain high service standards while delivering the return on investments that hotel owners have come to expect. The panelists agreed that creating a culture of service excellence among employees is the key to delivering high customer satisfaction. “The most important thing for us when we open any hotel is to ensure that the philosophy and culture are ingrained into the hotel, as fast as we can, and as pervasive as possible, because if you don’t have that foundation of philosophy and culture, you are not able to drive service excellence,” said K. C. Moy, EVP and Secretary of Board at Capella Hotel Group. Frederic Flageat-Simon, CEO Asia of Commune Hotels, believes that hotels should adopt leaner management structures. “Our industry has always been very traditional, and we need to revolutionize the way we manage people in our industry. In Commune, we want to focus our energy on making someone’s day, creating a culture of helping your employee create a guest day and realizing this is what makes a difference, this is why you should come to work,” said Flageat-Simon.
This year, HMS Summit also featured a new productivity technology showcase where representatives from hotel suppliers SALTO Systems, Xn Hotel Systems, and Fourth presented practical case studies.

Other heavyweight speakers include Bobby Hiranandani, Managing Director, Royal Group Holdings; Marc Dardenne, CEO, Patina Hotels & Resorts; Ronald Tay, CEO, Ascott Residence Trust; Gaurang Jhunjhnuwala, Director, and CEO for Australia and New Zealand, Naumi Hospitality; David Topolewski, CEO & Mobile Learning Evangelist, Qooco; Yim Choong Hing, Managing Director, Mojoojoo Pte Ltd; Michael Ma, Group CEO, IndoChine Group; Symon Bridle, Chief Operating Officer, Rosewood Hotel Group; Ananda Arawwawela, Executive Vice President, Hotel Assets Management, City Developments Limited; Jurgen Ortelee, Vice President – Revenue Performance, Pan Pacific Hotels Group; Fanie Swanepoel, Vice President – Revenue Optimization, Marina Bay Sands; Rachel Grier, Managing Director Asia, IDeaS – a SAS Company; Antoine Chahwan, Regional Vice President & General Manager, Four Seasons Hotel Singapore; Jeannette Ho, Vice President, Revenue Management & Analytics, FRHI Hotels & Resorts; Nicolas Kurban, Vice President, Food & Beverage, Asia Pacific, Four Seasons Hotels and Resorts and Fabrice Blondeau, Vice President Global, Food & Beverage, Luxury and Upscale Brands, AccorHotels.

“We are grateful for the overwhelming industry support received in a time when Singapore hoteliers are in need of innovations,” said Questex Hospitality Group Vice President Ben Isenberg. “With a strong speaker line-up and interactive discussions, HMS Summit proved to be crucial for the future success of the industry.”

HMS Summit 2015 is a partner event of TravelRave, Asia’s premium travel and tourism week. TravelRave provides a dynamic platform for business leaders and industry professionals to convene, share knowledge and insights, network and discover new business opportunities and celebrate Asian tourism at its best.

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