2014 Program Day 1

  Day 1   Day 2   Roundtables

TimeDetails
8:30

Registration

9:10

Welcome & Opening Remarks

John Tanner, Group Technology Editor, TELECOM ASIA, HONG KONG

9:20

Opening Keynote
Digital First – Telstra’s Digital Business Transformation

  • The digital imperative
  • Our digital first strategy
  • What did we learn?

Rocky Scopelliti, Group General Manager, Industry Centre of Excellence, TELSTRA, AUSTRALIA

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9:50

Analyst Insight: : The Transformation Playbook: Learning From Others

Telecoms are at the crossroads – adapt and innovate or continue to be commoditized. Telcos are not alone – mobility, convergence and digitalization have impacted most every sector. Dustin outlines the ways telcos can respond to the formidable challenges they face by drawing parallels between telecoms and verticals, such as banking, insurance and retail. He details examples of how telcos can branch out to broaden their revenue streams, better leverage their networks and delight customers with innovative new services.

Dustin Kehoe, Program Director & Telecom Lead, IDC ASIA PACIFIC, SINGAPORE

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10:20

Morning coffee break

10:50

The Big Interview
Partnerships: Easier Said than Done

Approach to partnering differs greatly from market to market. Executives from postpaid and prepaid markets discuss the differences.

Hasnul Suhaimi, President Director, XL AXIATA, INDONESIA
Douglas Li, CEO, SMARTONE, HONG KONG

Moderated by Tony Poulos, Market Strategist, TM FORUM, THAILAND

11:30

Picking the Right Battle

For telcos the old paradigm is no longer valid — change is fundamental, necessary and fast, and disruptive technologies are not going away. The successful telco will manage costs, develop unique ICT strategies, challenge outdated functions and establish the framework for the future. Picking the right battles to leverage your strengths and local market environment is the key for future success.

Mark Donnelly, Director of Solutions Marketing, HUAWEI, INDONESIA

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12:00

Presentation: Face up to Reality

Telcos have dithered far too long is streamlining their IT organizations and now are handcuffed by legacy systems. Now it’s time to invest in a back-office overhaul to cut costs and add service flexibility.

Shamsul Anuar Yahaya, GM IT Strategy & Governance, TELEKOM MALAYSIA

 

12:30

Networking lunch

13:45

Smart Village: A Digital Transformation Program

Arkav Juliandri, General Manager Cloud & Business Development, Digital Services, XL AXIATA, INDONESIA

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14:15

Service Providers in the Connected World: Navigating through Uncharted Waters

The forces that are shaping our world are reconstructing the industry, forcing service providers to change course. What should service providers focus on NOW to compete effectively in 2017? What is needed to transform into the service provider of tomorrow? How should business priorities be translated into the operational environment?

Chris Williams, Chief Marketing Officer, AMDOCS, US

14:45

Panel Debate: The Digital Services Opportunity

How big is it and who in the value chain stands to benefit the most? And what is the right way to tap these opportunities?

Presentation to cover:

  • The major revenue opportunities
  • The value share telcos are likely to extract
  • The appropriate approach – alone / M&A, telco industry partnerships or individual cross-industry partnerships

Introduced and Chaired by:  Amrish Kacker, Partner, ANALYSYS MASON, SINGAPORE

Panelists:
Glenn Estrella, Vice President – Digital Media, GLOBE TELECOM, PHILIPPINES
Angelito Villanueva, , Vice President and Head, Innovation and Emerging Payments, SMART E-MONEY, PHILIPPINES

Rocky Scopelliti, Group General Manager, Industry Centre of Excellence, TELSTRA, AUSTRALIA
Arkav Juliandri, General Manager Cloud & Business Development, Digital Services, XL AXIATA, INDONESIA

15:30

Afternoon coffee break

16:00

Operator Case Study: : Designing a Customer Journey that Drives Customer Value

In the Philippine market, Globe has led its subscribers through a customer journey designed to drive long-term value and loyalty through a unique mix of telco-initiated OTT and VAS. In so doing, Globe has managed to educate the market, integrate itself higher in the value chain, and remain relevant in an increasingly OTT-driven market.

Glenn Estrella, Vice President – Digital Media, GLOBE TELECOM, PHILIPPINES

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16:30

Presentation: Cloud as an Enabler for Improved Operational Efficiency

Cloud is not something new. We are already in the cloud, using various cloud applications every day for both corporate and personal use. For an ISP, the key task is not about connecting its customers to the Internet with huge bandwidth, but making the cloud service run smoothly, and more importantly, converting it into a competitive edge.

Lo Sui Lun, Chief Technology Officer, HKBN, HONG KONG

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17:00

Executive Panel I: How is the Cloud Part of Your Survival Strategy?

Discussion to cover how telcos are tapping the cloud to streamline their IT operations and to partner.

Moderated by John Tanner, Group Technology Editor, TELECOM ASIA, HONG KONG

Panelists:
Lo Sui Lun, Chief Technology Officer, HKBN, HONG KONG
Dustin Kehoe, Program Director & Telecom Lead, IDC ASIA PACIFIC, SINGAPORE
Prashant Gokarn, Chief Strategy & Planning Officer, INDOSAT, INDONESIA
Neo Teck Guan, Director, South Pacific Solutions Marketing Department, HUAWEI, SINGAPORE
Chris Sandoval, Senior Manager, Global Management One, Corporate Strategy, NTT COMMUNICATIONS, JAPAN

17:40

Closing Remarks from the Chairman and End of Conference Day One

John Tanner, Group Technology Editor, TELECOM ASIA, HONG KONG

17:50

Cocktail Reception

19:00

17th Annual Telecom Asia Awards & Gala Dinner