JOULMER J

Senior VP of Customer Management and Insight
XL AXIATA, INDONESIA

Joulmer is responsible for XL’s analytics, market research, churn management, up-sell and cross-sell, decision support systems and insight-driven marketing.

Prior to his current role, Joulmer spent more than two years with Telkomsel Indonesia and 10 years in the banking industry across the globe, working in both consumer and corporate banking in various areas within analytics. His banking experience includes roles at Lloyds Banking in the UK, OCBC Bank in Singapore, and Bank Danamon and PermataBank in Indonesia.