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The Relativistic speed of the 21st century business has come as a shock to those used to Newtonian speeds.
As hardware gets increasingly commoditized and compute and storage are made available as services, the customers of the modern enterprise are making unprecedented demands on its availability. Services, products and support services are expected to be used around the clock and across the world - at the speed of light. The customer lives in a global village, but the enterprise often needs to deal with continent-sized legacy infrastructure overheads plugged into outdated processes.
The squeeze between the increasingly-demanding customer and competition in near-saturated markets coupled with downsizing budgets means that enterprises need to innovate disruptively, not incrementally. Old speed (and thought) barriers need to be smashed.
Time and space are shrinking and availability and customer service are becoming paramount. All these external stresses present massive challenges for the old guard - but also opportunities for the business leader willing to let go of old constraints to build a real-time business.
Themed “BLUEPRINTS FOR THE 24/7 ENTERPRISE: Breaking Down the Space-Time Continuum”, the 6th Enterprise Innovation CXO Forum will feature insights from forward-thinking disruptors, including IT and business leaders of innovative companies in the region who will share their practical strategies and success stories in spearheading organizational change, harnessing the latest technologies and fostering innovation from top down to sustain business in today’s disrupted world.
Taking place in Singapore on 26-27 April 2017, this event will gather over 250 senior business and technology leaders from across industry sectors for two days of insightful sharing of case studies, best practices and incisive panel discussions.
Who will attend?
• Chief Information Security Officer
• CIO / CTO
• CMO / VP / Director of Marketing
• Executive VP
• MD / GM
• Head of Business Analytics
• Head of CRM
• Head of IT, VP/ Director IT Services
• VP Procurement
Lee Siew Kit, Vice President, IT Services - SATS
Ajay Dhir, CIO - LANCO INFRATECH
Harry Lee, Marketing Manager – ASEAN - PALO ALTO NETWORKS
The Outside Looking in: New Approaches to Old Problems
Enterprises sometimes have a tendency to keep doing the same things and expecting different results. In this technological era, this is clearly no longer possible - but where are the new ideas going to come from? Going beyond the insular world of traditional enterprise IT paradigms, this session will address cutting-edge ideas that have changed science, design, psychology or other realms of human creativity. How can learnings from advancements in other fields of human knowledge be applied to reinvigorate and revitalize the CIO’s office?
Lessons from Startups: Running an Agile, Responsive and Creative Organization
Is it possible for the modern enterprise to have its cake and eat it too - to think and move like a startup while collecting enterprise-scale revenues? This session will bring together startups and enterprises onto one platform to discuss the practices that make startups so productive. The brainstorming session will seek out the ‘best of both worlds’ so that enterprises can become lean, mean, creativity machines without shouldering too much risk.
Vivek Kumar, Assistant Director - General, NTUC
Jiin Joo Ong, Co-founder & CTO, Garuda Robotics
Sanjoy Sen, Managing Director, Retail & Wealth - Asia, Australia and New Zealand Banking Group
As algorithms evolve and the ability to process and store massive volumes of data becomes easier, many are predicting a revolution within enterprise IT enabled by artificial intelligence (AI). Already, wealth management advisory and healthcare analytics feature a growing AI presence. Will drones, robots and artificial intelligence replace most humans in the service industry? Will many data-heavy decision-making and labor-intensive processes be taken over by automation - especially in places like Singapore and Japan with an ageing workforce? These questions and others around the topic of AI will be addressed.
The Infrastructure Needs of 24/7, Real-Time Organization
Behind the curtains of the modern office and far beyond the customer’s horizon are giant server farms and data centers - they power everything today’s big businesses are able to accomplish. Network, storage, compute are all being re-defined as services behind layers of abstraction. What does the advent of “software-defined” everything mean for the infrastructure managers in big businesses? What are some of the data center, storage, compute and networking requirements that enable a company to provide social, mobile, analytics and cloud services seamlessly to its customers?
Alagappan Karuppiah, IT Head, Diners Club International
Alex Tay, Head of ASEAN, Enterprise & Cyber Security, Gemalto
Lucas Goh, IT Director, Infrastructure and Operations, Volex (Asia)
Track A: Cloud
Partner Presentation by Orange Business Services
Track B: The Internet of Things (IoT)
Track C: Big Data & Analytics
Planning for a Multi-Cloud Future
Cloud forms a key part of most organizations' infrastructure. While delivering significant benefits, many are now trying trying to cope with the challenge of managing multiple cloud environments. Issues include vendor lock-in, visibility and control, overspending and unmet security and compliance requirements. This session you will learn how to take back control to effectively manage your multiple clouds.
Sumit Puri, CIO, Max Healthcare
Mobilizing The Internet Of Things
IoT is a key building block for digital business. But IoT is also overhyped and evolving. The speaker will share why IoT is important, how to identify IoT hot spots in your business, and the technologies and vendors that propel it.
BI and Analytics for Digital Business Success
Business operations and processes are becoming more intelligent because of embedded BI and analytics. CIOs must become accustomed with the business analytics of the future, encompassing advances in data discovery, self-service analytics and real-time stream processing.
Money, Agility, or Neither?
The reasons for moving to the cloud are manifold - for some it’s cost savings, for others it’s increased agility and resource elasticity. But all parties are concerned about security. The public cloud may provide maximum cost savings but (ostensibly) minimum security, while the public cloud provides the opposite, while the hybrid cloud clearly provides maximum agility while keeping both cost and security balanced. This session will explore how the three cloud models interact with the three cloud prime movers: agility, cost, and security.
Sumit Puri, CIO, Max Healthcare
Suk-wah Kwok, Regional CIO - APAC, Lockton Companies
The Uncertainty of Things
IoT is coming out in dribs and drabs - primarily because several fundamental issues around governance, security, standards and business models remain unresolved. What are some of the primary roadblocks to the widespread application of IoT, and what are some of the commercially viable use-cases that might prove transformative to the way we live and work?
Rafiqul Islam, IT Business Consultant APAC, Abbott Laboratories (Diabetes Care Division)
The New Data Democracy
There was a time when only a select few individuals had insight into the nuts and bolts of an enterprise’s data architecture and ecosystem. Those days are over - today, the amount of data generated and used has multiplied, and access to this data is easier. How can all employees across various departments use data to the advantage of an organization? What does an “open data” policy in a company look like?
Kevin Tan, Head - Fintech & Data, SGX
Santosh Mahendran, Global Head, Enterprise Data, Standard Chartered Bank
Nikolay Novozhilov, Chief Data Scientist, Wego.com
Track D: Mobility
Track E: Cybersecurity
Track F: Collaboration & Communication
Making Mobility Work for Us: Integrating Big Data, Iot and Wearables for a Winning Mobile Strategy
Cyber Resilience in an Evolving Threat Landscape
Gaining Competitive Advantage Through Enterprise Collaboration
Many of today's collaboration technology initiatives fall short of their transformational potential. This session will reveal how a properly executed enterprise collaboration strategy empowers employees and connects the customer experience ecosystem in new ways to create business value.
Far Beyond BYOD
The millennials want their own devices in their workplace, but Generation Z - those born in the 21st century, who will join the workforce in the coming decade - want their workplace to be a fundamentally different place than it was previously. Remote work, odd hours, and very flat hierarchies are the way of the future - this session will address the future of mobility within the organization, and how it will go beyond device management to become an essential aspect of productivity and business practices.
Ashok Kumar, Centre Director (eGovernment Leadership Centre), ISS - National University of Singapore
An Organic Look at Security
Things have evolved considerably since the discrete and predictable days of firewalls and network lockdowns. Devices, platforms and employee habits have made security a far more complex concern in the recent years. What are some of the new ways of looking at ensuring an organization is secure, in the age of near-constant attacks and a ruthlessly organized hacking culture? How does one look at security holistically, rather than merely as a mechanistic sum of its constituent parts?
Ken Soh, Global CIO, BH Global
Imran Rahim, Regional Technology Risk & Controls Manager, AP, Cargill APAC
The 'Frictionless' Enterprise
Massive businesses have become worlds unto themselves - companies run their own social platforms, townships, and even internal transportation services. What are some of the challenges involved in getting the entire organization onto the same page, breaking down information silos and removing bottlenecks? How does an optimally- collaborating enterprise
Felipe Daguila, Head of APAC gTech Ads GS, Google
Siddarth (Sid) Das, Global Director Digital Engagement, WWF International
Networking Refreshment Break and Viewing of Exhibits
Who Leads the Transformation Agenda? A 3-Way Debate
CIO / CTO: I'm the one who knows technology inside and out, and have the best insight into information flow and use in the organization. I should be leading the transformation, plugging technology into business gaps.
CFO: I'm the one who makes sure the company runs a profit, and am able to have strict control over ROI. I'm the one who should be allocating resources for transformational change.
CMO: My budget will outstrip the CIO's budget - my domain of responsibilities is increasing. I can experiment, listen and respond to the customer, and apply quantitative metrics to very human and fuzzy problems. I should lead transformation.
Introduced and Chaired by: Fred Giron, VP, Research Director, Forrester Research
Alexander Joramsa, CFO, APAC and China, GE GRID SOLUTIONS
Suk-wah Kwok, Regional CIO - APAC, Lockton Companies
The Part-Time CEO
As technology encroaches into many traditional business functions, conservative CEOs are having a hard time adjusting to the pace and nature of the modern CEO role. Business reporting that used to take weeks now takes minutes, decisions that could be taken with the luxury of time now need to be instantaneous. What new skills define the role of the CEO in the technology age, and what role does the COO play in supporting this breakneck pace of business?
Moderator: Michael Lee, CIO Adjunct, IDC Asia Pacific
Mahesh Goel, COO, Nearex
Anna Haotanto, CEO, The New Savvy and Director, Tera Capital
Track A: Technology Leaders Summit
Track B: Customer Experience Leaders Summit
From Engineer-centric to Customer-centric IT
In the old days, grand old software systems were designed from the engineer’s perspective - end-users would use whatever was shipped, and sometimes even adapt their process to fit the box. Today, in the age of saturated markets, intense competition and consumers used to AppleCare, the consumer is truly king - and this is trickling down into the B2B space from the B2C space. How does a company build services with the customer as the center of gravity and not its own internal staff? What are the best customer-service and user interface lessons to the learned from the best in business, and what are the faux-pas to be avoided?
Shafi Sheikh, CIO, Mastercard
Sumit Puri, CIO, Max Healthcare
Case Study Presentation (TBC)
The Disciplined CIO
The CIO is being pulled in every conceivable direction, and is arguably spoiled for choice when it comes to technology procurement and deployment. In-house vs outsourced development, on-premise vs on the cloud, innovating vs taking few risks - many models are available, but how do they fit with the business? This session explores the alignment of IT with business - the way forward for the CIO in making the right choices to transform his department from a cost center to a business enabler.
Damien Kopp, Chief Technology & Innovation Officer, GoSwiff International
Suk-wah Kwok, Regional CIO - APAC, Lockton Companies
Today’s marketer is more tech-savvy, and necessarily so - it’s now possible to measure ROI per dollar spent to a far more precise and granular degree than ever before. How does a CMO - soon to be allocated more money than a CIO in large organizations - choose to spend his/her money in the best possible way, looking at company data, customer data, and the variety of metrics at his/her disposal? Can a CMO make precise science out of marketing?
Kevin Hagino, Senior Regional Brand Manager, LEGO
Missy Devlin, COO, Human Capital Leadership Institute (HCLI), Ministry of Manpower Division
Eunice Yap, Chief Marketing Officer, Esplanade
Swallowing Bitter Pills: Project Failures and Lessons Learned
Contrary to what Marketing would sometime have us believe, the world of IT projects isn’t always a world of rainbows and unicorns. High profile failures have occurred, costs have overrun beyond all reason, and sometimes the software has just broken down when faced with unexpected input. What are some of the lessons learned from failures in the technology space, and what can be done to prevent them in the future? What are some of the warning signs to look out for, and how can disaster be averted when halfway through an implementation on a wobbly foundation?
Indranil Banerjee, Senior Global Program Manager, Tetra Pak
Jaiveer Chand, Head of Innovation Sub-Committee, Singapore Cryptocurrency and Blockchain
Industry Association (former VP Core Banking Technology at DBS)
Future Tech – Two Decades Down the Road
With biological computing, quantum computing on the distant horizon, what sort of system architectures will we see in the future? Are we looking at data moving around in giant infinite-storage, infinite-compute cloud systems, with personalized sockets for individuals to plug into? Will hardware be commoditized entirely and stacked away and compute power coming very close to where data is born? What are some of the specialized, exciting developments in specific verticals that others might be attracted by? Here’s a look into the crystal ball of the enterprise’s and society’s future.
Networking Refreshment Break and Viewing of Exhibits
IT Business Consultant APAC
Abbott Laboratories (Diabetes Care Division)
Rafiqul Islam is an international IT leader and with over 20 years of multi-cultural expertise and a proven ability of leading cross-functional expert teams in FMCG, Pharma, MFG, Automotive and Retail Industry. He currently heads the Asia Pac IT for Abbott Diabetes Care division and engages in growing AP Markets, using digital channels (e shops), supporting product launches, advising on digital marketing, and CRM to augment technology enabled selling channels. He has demonstrated the ability to guide transformation, large programs, protect brand and leverage ERP initiatives across the globe. He drives business value and competitive advantage as an IT Business Relationship and innovation leader.
He has held leadership roles for Harley Davidson Motorcycles Asia Pac, 3M Singapore, Unilever Australia, SmithKline Beecham India, General Motors (Middle East) and also worked as a Sr. Consultant with IBM Global Services and Cap Gemini Asia Pac
Managing Director, Retail & Wealth – Asia
Sanjoy Sen is a senior international banker with 25+ years of experience in Consumer and Commercial Banking. He is currently Managing Director, Retail Banking Asia Pacific, for ANZ where he joined in 2012. Based in Singapore, he leads ANZ’s Retail, Wealth & Private Banking Business for the Region. Sanjoy has deep banking experience in Global Banks such as ANZ and Citigroup, and a successful track record of driving transformational business, growth strategies and M&A in diverse markets. He serves on the boards of several ANZ subsidiaries/ joint ventures in the Region.
Prior to joining ANZ, Sanjoy was Citigroup’s Managing Director and Consumer Bank Head for Middle East & North Africa. Prior to that, he was the Chief Operating Office and Retail Banking Head for Citibank in China. Sanjoy started his career in Citigroup in 1990 and held various senior leadership positions spanning General Management, Sales, Marketing, Credit and Risk.
Sanjoy is widely acknowledged for his industry thought leader on future of consumer banking, digital disruption and fintech. He is an engineering graduate from Indian Institute of Technology (IIT) and has a MBA from Indian Institute of Management (IIM) where he was the Marketing Gold Medalist. He has done executive management program from Harvard University.
Ken Soh is the Chief Information Officer of BH Global and was appointed on 3 Mar 2014. Ken is also the founding Chief Executive Officer of Athena Dynamics Pte Ltd (ADPL), under the security division of BH Global's group of subsidiaries where he is responsible for the group info-communication and technology (ICT) practices and technology based business development initiatives. Ken has more than 23 years of working experiences in the ICT industry. Prior to joining BH Global, Ken held various senior positions including Chief Information Officer and Chief Data Officer of Temasek Polytechnic with enterprise-wide master planning and implementation responsibilities, Business Department Head and Director of Business Development in the Singapore Computer Systems Ltd and NCS Pte Ltd with P&L and operational responsibilities, Head of Corporate e-Banking Product Development (IT) in the Bank of Tokyo-Mitsubishi (Singapore), Project Lead and Consultant in IBM Singapore Pte Ltd. Ken holds a Master of Science in Computer Studies from the University of Essex, and a Master of Business Administration from the Nanyang Business School (a Nanyang Technological University and University of California, Berkeley joint program).
Regional Technology Risk & Controls Manager, AP
Imran Rahim is an experienced IT professional with more than 15 years of experience specializing in Cybersecurity & IT. Presently with Cargill, Imran heads the Technology Risk Governance team in Asia Pacific.
Prior to his current appointment, Imran served multiple senior roles in both regional and global capacities at various multinational organizations. He most recently held the positions of Regional Information Protection Officer at Boehringer Ingelheim, Senior Manager of Information Security at Avago Technologies, Regional Information Security Officer(APAC) at TNT Express Worldwide; and was responsible for developing Information Security strategies, establishing security frameworks, and mitigating IT risks that closely align with organizational goals. Early in his career, Imran served various positions at International SOS, The Gallup Organization, and the Singapore Police Force Computer Systems Division.
Diners Club International
Alagu is responsible for leading and developing the technology division strategically to benefit the business and is passionate about digital innovation. He brings over 17 years of experience in retail banking, digital banking, EMV, payments, information security and specialize in cyber security, technology risk & compliance. Prior to becoming Head of Information Technology at Diners, Alagu worked at NETS, BPC, MasterCard & Silicomp (now Orange Business Services). He has the credit of spearheading many complex multimillion dollar information security & retail banking projects, completing them with success and within budget. Currently working on digital wallet and disruptive payments for Diners. Outside of work, he can be found in the library or at the rifle club or on a long drive into the neighboring country. He is an internationally renowned speaker and is often invited to speak at forums and conferences on technology, risk & security related subjects. Alagu has a Master's Degree in Computer Applications from the University of Madras.
Chief Marketing Officer
Eunice is currently the Chief Marketing Officer for Esplanade and her portfolio encompasses marketing, sponsorship, philanthropy, venue programme and partnership, hospitality services - security, logistics, housekeeping and customer experience – mall management and information technology.
Prior to Esplanade, she was Senior Vice President - Global Marketing at Millennium & Copthorne International Limited (M&C). She has over 20 years of diverse sales and marketing experience with organizations such as Anantara Vacation Club, Wyndham Worldwide, OAG Worldwide, Fraser Serviced Residences, Zuji, Raffles International, Angsana Resorts & Spa, Banyan Tree Hotels & Resorts, and Thomas Cook – her specialty are in the areas of branding, strategic marketing, customer experience, marketing communication and product management.
Eunice holds an Executive Masters of Business Administration in International Marketing from Berne University in Switzerland.
VP, Research Director
In his role as research director, Fred Giron leads a team of Forrester analysts in Asia Pacific that focuses on the digital transformation opportunities for businesses around customer experience. His research team advises CIOs and CMOs and their teams on best practices for digital transformation and innovation. Fred's personal areas of research focus on how firms can shift their culture and adopt organizational structures, processes, sourcing strategies, and metrics that help them embed digital tools and capabilities throughout their organizations to become more customer-centric, agile, and innovative in how they embrace change. He is also an expert in tech services and outsourcing trends as well as the underlying market dynamics.
Co-founder & CTO
Jiin Joo comes from a diverse background consisting of 15 years of software development, technology scouting, business development, government service and telecommunications. In his current role, he leads the software engineering, field computing, cloud operations, GIS and data analytics teams, and is responsible for private cloud implementations of their flagship product, Garuda Plex, to help large enterprises build a drone operations team, and extend the IT department’s capabilities to handle the demands of analyzing drone data.
CFO, APAC and China
GE GRID SOLUTIONS
Alexander Joramsa is currently Chief Financial Officer, Grid Solutions, Asia Pacific and China. In this role, Alex partners with the region business leaders in the formulation and execution of business strategy. He is also responsible in driving and monitoring the commercial performance of the overall Region P&L including the management cycle at region level and ensuring proper reporting compliance. In addition, he plays a significant role in the Finance integration and simplification initiatives.
Previously, Alex was the CFO of GE Healthcare – ASEAN in which he is also responsible for driving business structuring venture. Alex joined GE in August 2008 as the CFO of GE Healthcare Medical Diagnostics – Asia / Japan and subsequently became the CFO of GE Healthcare – Korea across all GE Healthcare businesses including distribution, manufacturing and R&D.
Prior to GE, he spent about 9 years in Bristol-Myers Squibb in various roles and countries covering business operations, supply chain, commercial excellence, finance, commercial and compliance. Alex also built his early career with Arthur Andersen responsible for management consulting and auditing and ABN AMRO Bank as Senior Relationship Manager covering financial services and healthcare.
He holds a Master of Commerce in Finance from the University of New South Wales, Australia, and a Bachelor of Economics from the Parahyangan Catholic University, Indonesia.
Head of ASEAN, Enterprise & Cyber Security
Alex is the Head of ASEAN for Enterprise & Cyber Security Business Unit. He joined Gemalto in 2015 to lead the ASEAN team in bringing enterprise security solutions to the market. His portfolio is to enable enterprises across various verticals to take a data centric approach to security by utilizing innovative encryption methods, best-in-class crypto management techniques and strong authentication and identity management techniques to protect what matters and where it matters.
He has more than 25 years of experience in leading and managing data and security management solutions across the ASEAN region. Prior to joining Gemalto, he was holding senior position at Sun Microsystems, Oracle and Symantec.
Head of APAC gTech Ads GS
Felipe Daguila, is a global executive, forward-thinking and idea-driven technology professional. Mr. Daguila has a history of leading organizations and inspiring teams to achieve unparalleled results in technology transformation and digital business.
As Head of APAC gTech Ads GS at Google, he is digitizing Asia by bringing content, users & businesses online, making ads easy. He is committed to implementing business models and technology solutions that change the way customers view an organization, trust its reputation, and use its products and services.
Previously, Felipe was Head of IT at Everis and developed the strategy, product, service approach, and defined the sales and delivery model for IT products and services. He led IT engagements that effectively merged businesses with leading-edge technology solutions. He enhanced products and services by teaming up with marketing agencies, top software vendors and startups. Felipe has managed +$10M P&L and CAPEX/OPEX budget exceeding $100M.
Felipe is mentor and adviser for several startups and certified PMP, ITIL, Mobile Marketing and Inbound Marketing and has a PLD in Executive Education from Harvard Business School and co-author of the book global impact makers.
Chief Technology & Innovation Officer
Damien is seasoned executive with 14 years of experience in consulting, software delivery, business analytics and product management across 3 continents. He is currently leading product innovation, software engineering, projects implementation and operations as Chief Technology Officer at GoSwiff, an innovative Singapore-based Fintech that provides mobile payment solutions focused on seamless customer experience and new revenue-generating services to merchants. He is also a fervent supporter of the Lean Startup movement focused on design thinking, experiment-led innovation and learning-driven performance management. Engineer by training and Executive MBA candidate at Kellogg-HKUST.
IDC Asia Pacific
Michael Lee has built a career around utilizing ICT to optimize business operations in Hospitality and Banking. He currently sits as CIO Adjunct for IDC Asia/Pacific, but also served as CIO for the Banyan Tree Group, CEO of Raffles Marina Limited, GVP of Marketing for CDL Hotels International (currently the Millennium & Copthorne Hotels), Deputy Head of Marketing Shangri-La Hotel Singapore, and was VP for Consumer Banking in United Overseas Bank.
He is an advocate of the transformative impact of ICT on businesses. His present Adjunct Advisor role with IDC puts him in as an advocate who advises organizations on 3rd Platform digital transformation.
Michael is a Chartered Marketer, Fellow of the Chartered Institute of Marketing, UK and a member of the Chartered Financial Analyst Institute (USA and Singapore). He holds a Master of Business Administration and is a Certified Enterprise Systems Architecture and TOGAF Practitioner and a Certified ISO270001 Lead Auditor Information Systems Security, Food Safety.
Centre Director (eGovernment Leadership Centre)
ISS - National University of Singapore
Ashok has over 35 years of ICT experience that spans across Government and Private sector organizations in Asia, in the technical and leadership roles. His expertise and experience are in the domain of Digital Government Transformation, Enterprise Business Solutions, Public Service Design and Innovation, Citizen Engagement and Smart City. As a Centre Director, he is responsible to engage senior public service officers across the globe and spearhead applied research and capacity development programs in the Digital Government.
Prior to joining the University, he was Regional Program Director for Asia Pacific & Japan at Hewlett Packard (HP) supporting a financial institution. He has worked for Singapore Government agencies and private companies driving design and development of technology solutions for 26 years. Prior to that he has worked in Hong Kong and India for 9 years. He has won accolades such as EDS Inner Circle Award, Excellence in Customer Service, Individual Contributor Excellence and has been a member for national level committees in Singapore such as National Infocomm Competency Framework (NICF) and Service Wide Technology Architecture (SWTA).
Senior Regional Brand Manager
Kevin Hagino Senior Regional Brand Manager Lego Kevin joined LEGO in an exciting 'start-up' phase to lead the transformation of marketing ecosystems and platforms, acting as a 'BRAND LAB' for Asia. Under his stewardship, he has led never-seen-before innovation in digital and participation strategy, and is growing capability for the organization. Prior to that he worked for Procter and Gamble in various roles across APAC markets - Japan, China, Korea, India, ANZ, ASEAN.
Regional Chief Information Officer – Asia Pacific
Lockton Companies (Hong Kong) Limited
Suk-Wah Kwok has been the Asia Pacific Regional CIO of Lockton Companies since 2012. A multi-award winning company headquartered in US, Lockton is the largest privately owned insurance brokerage firm in the world, and ranked 10th overall. Lockton operates in over 87 offices in US, Europe, Latin America, Middle East, and Asia Pacific.
Prior to Lockton, Suk-Wah was CIO of Aon Hong Kong for over 10 years, and was instrumental in leading Aon to be the first FSI in Asia to successfully migrate key IT services to public cloud when cloud technology was still at its infancy.
Suk-Wah’s IT career spans over 25 years. She was a Project Manager with Sun Microsystems during 90’s Internet boom. After Sun, Suk-Wah held various IT management positions including Head of IT, Asia Pacific for Baring Asset Management and Operation Director for commercial data centers, before taking up CIO positions in multinational insurance broking firms.
Suk-Wah is an experienced CIO well known for her versatility and insightful ideas. She is highly regarded in the industry for her courage in early adoption of leading edge technologies and her success in leading IT enabled transformations. For her long standing track record, she was awarded 2015 Top 5 CIO in China in January 2016, and Hong Kong CIO of the Year (Medium Enterprise Category) in March 2016.
Suk-Wah graduated with a First Class Honors in Computer Science from the University of Sydney and holds an MBA majoring in Finance from the University of Technology, Sydney.
She is currently the Chairperson of the HKMA IT Management Club and a Council Member of the Hong Kong Computer Society.
Outside IT, for community service, she is also a Senior Inspector in the Hong Kong Auxiliary Police Force.
Shafi Shaikh is Senior Vice President, Regional O&T Lead for Asia Pacific Region and in addition is also responsible for the Office of Workforce Management for O&T. Shafi has more than 25 years of experience across a broad range of IT functions including business management, operations management, project management, solution design/deployment, service delivery, customer implementations and customer support. He has been consistently recognized for great customer service delivery, initiating change, process improvements and for the ability to bring organizational discipline and focus to achieve business goals.
In his Regional O&T Lead role Shafi is directly responsible for managing relationship between the businesses and Operations and Technology (O&T) units across Asia Pacific (AP) region. He is the single point of contact for Operations and Technology (O&T) across all the O&T functions within the AP region. In his role as the Office of Workforce Management Lead, Shafi is responsible for contributing to and participating in the strategy for Workforce Management for O&T globally and working with teams across MasterCard O&T as well as with suppliers to improve Financial Accountability and Cost Optimization. Guiding the Business Information Officers on optimal resourcing mix for their respective units is another key responsibility.
Shafi has in the past handled various technology roles in Citibank/Citigroup, Wipro Technologies and AurioPro solutions both in India and abroad.
Shafi is an electronics engineer from Mumbai Technical Board and has received his MBA from University of Strathclyde, UK.
Sumit Puri is an experienced IT Leader with over 23 years of work experience in conceptualising digital enterprise strategy and enabling operational process transformation in leading organisations in Asia. He has carried out IOT led digital innovation besides facilitating several new digital business models as CIO, Max Healthcare. Prior to his stint as CIO, Max Healthcare, he has played diverse senior roles in Prudential Corporation Asia as VP- Regional Operations, CIO Prudential Indonesia, Senior Vice President at ICICI Prudential, Global Digitization Leader at GENPACT and Senior management consultant at PricewaterhouseCoopers(India). He is LEAN, Six Sigma and PMP certified, has strong leadership skills and a passion for innovation.
COO, Human Capital Leadership Institute (HCLI)
Ministry of Manpower Division
Missy is recently joined Human Capital Leadership Institute, founded by the Singapore Ministry of Manpower, Economic Development Board and Singapore Management University, as their Chief Commercial Officer. Previously Missy was Regional Director Marketing in Asia for SUBWAY, the world’s largest restaurant chain. She has over 20 years experience as a marketing professional in consumer and business markets with both client and agency experience. Prior to SUBWAY, Missy led the marketing efforts at NUS Business School aligning their external message with the school’s global leadership role. Prior to NUS, Missy was the VP of Marketing Asia for APC/Schneider Electric where she played an integral role in the post-acquisition planning and implementation of the USD$6.3billion purchase of APC in Asia.
Mahesh is one of the founding member and Angel investor of Nearex. In his current role, he is responsible for operations. This includes manufacturing of XipPOS & XipTAG, logistics, post-sales implementation and support of unique mobile micro-payments solution developed by Nearex.
Prior to joining Nearex he was VP at Deutsche Bank. At Deutsche Bank he held several positions, played important roles in architecture of large scale payment platforms. In the last assignment at DB he was leading global infrastructure sizing and scaling for Corporate Bank.
He has led several global programmes and projects at Citibank. He has also worked as a Management Consultant with PwC. Provided consultancy to AT&T, DuPont, IDA etc..
He brings extensive experience spanning across Singapore, USA, Europe and India with Financial Institutions, Telecom, Consulting and Manufacturing companies.
Mahesh started showing keen interest with computers and programing during his early years, he later went on to graduate from Pune University (India) with Bachelors in Computer Engineering (Distinction).
While working with Financial institutions, he developed keen interest with financial tools and products, to pursue his interests further he got his MS in Financial Engineering (MFE) from National University of Singapore (NUS).
He plays squash, practices yoga and meditation.
Vivek Kumar is Assistant Director-General of the National Trades Union Congress (NTUC). He is the Director of U Startup, U Associate, U Future Leaders & U PME.
Under his leadership, his team grows the Labour Movement and builds relationships with 3-Generation NTUC members & networks, together with NTUC-affiliated unions and associations, NTUC Social Enterprises, NTUC U Associate professional guilds & professional groups such as startups & technopreneurs.
Vivek is presently a board member of NTUC Link Pte Ltd, NTUC Club, & PME Hub Pte Ltd. He is also a Board Member of the InfoComm Media Development Authority (IMDA).
He is the honorary Chairman of the Asia-Pacific Advisory Board of Global Chief Marketing Officer (CMO) Council, a keynote speaker at regional conferences, and writes in selected business publications.
VP, Regional Information Security Officer - Growth
Khadir Fayaz is a recognized Cyber Security Executive Leader with more than 16 years of experience in driving large scale technology security initiatives, cyber resiliency programs and risk management. Experience includes Financial, FMCG, Education, Manufacturing, Technology Consulting and Hospitality/Travel industries requiring on demand adaptability, high availability, and secure architecture. A highly sought-after speaker in the region and has earned a reputation of presenting on unique, challenging and thought provoking security topics.
Head - FinTech & Data
Kelvin Tan is head of FinTech & Data at Singapore Exchange Limited (SGX), Technology group. In relation to Data, he will continue with his successful transformation of SGX into a data-driven organization by executing the enterprise data strategy roadmap so as to extract maximum value from SGX's data assets. As for FinTech, he will ensure that SGX’s remains relevant and stays competitive by leveraging on new emerging technologies such as blockchain.
He joined SGX in 2012 and has been supporting the growth of SGX's derivatives business by providing the sales and product managers with data insights to make better informed decisions. He also leads SGX's efforts in areas such as data visualization, technology solutions, automation, quantitative finance and market microstructure research.
Kelvin obtained a bachelors in computer systems engineering with first class honors and a bachelors in computer science with distinction from Royal Melbourne Institute of Technology (RMIT) University, then started off his career initially in the virtual reality industry. He then transitioned into the financial services industry by undertaking a masters in wealth management at Singapore Management University (SMU).
Head of Innovation Sub-Committee
Singapore Cryptocurrency and Blockchain Industry Association
Jaiveer Singh is a senior technology executive with more than two decades of global work experience from Japan to USA in technology solutions, product management, innovation & leadership roles and his interest lies at the inflection point of technology, finance and innovation.
He has led many transformation initiatives enabling new revenue streams and to reduce existing BAU cost base. He has served many large corporates like DBS Bank, Deutsche Bank, GE Capital, Xerox to name a few while implementing enterprise scale technology initiatives.
As the Head of Innovation Sub-Committee @ ACCESS (Singapore Cryptocurrency and Blockchain Industry Association), He helps Association’s members to collaborate and engage with industry players to co-create innovative solutions using Blockchain Technology.
Head of Group Technology
Singapore Post Ltd
Amit is currently the Head of Group Technology at Singapore Post Ltd. He is responsible for heading all aspects of IT for the eCommerce Logistics Business having operations in Singapore and for Quantium Solutions - Singpost’s Regional arm operating in 12 countries and 5 time zones across Asia Pacific.
His portfolio covers IT Systems for any trackable item and parcels across the Group. This includes systems for multichannel booking, CRM, core operations systems, transport management, warehousing, last mile delivery, parcel lockers, EDI B2B Gateway, Track-n-Trace and financial billing applications. His team present at Singapore, in-country and remotely offshore provide application development, service desk, security, infrastructure support, deployment and roll out services across the region.
Prior to moving to Singapore Amit has lived and worked in Mumbai, Hong Kong, Shanghai and Kuala Lumpur. He has been associated with large enterprises as well as start-ups in various capacities and brings a rich experience of co-creating innovative solutions for different organisations.
Amit did his Graduate Studies in Engineering from Nagpur University, India followed by an MBA from IMT Ghaziabad, one of India’s premier Business School.
Pocket Sun is a venture capitalist, entrepreneur, and global keynote speaker. She is Founder of SoGal, one of the largest global entrepreneurship and venture capital networks for women, with 10 chapters worldwide. Together with her business partner Elizabeth Galbut, she founded SoGal Ventures, the world’s first millennial venture capital firm to invest in early stage companies in the US and Asia. The duo has invested in 30 startups in consumer technology, digital healthcare, and enterprise software.
Pocket received her Master’s Degree from the University of Southern California in Entrepreneurship and Innovation, and shortly after became one of the youngest people to ever be on the cover of Forbes Magazine at the age of 24. She has been featured in Forbes 30 Under 30, BBC World News, LinkedIn Top Voices, Prestige 40 Under 40, Harper’s BAZAAR, CCTV, The Straits Times, Business Times, Channel News Asia, DBS “Asian Unstoppables”, etc.
Pocket Sun speaks routinely on the topics on venture capital, entrepreneurship, diversity, leadership, and women’s issues. She has been invited to speak at the most prestigious conferences around the world including Microsoft CEO Summit, Fortune’s Most Powerful Women Summit, TEDx, SLUSH, and more.
Head Data - Financial Crime Remediation, Chief Data Office
Standard Chartered Bank
Pradeep has 20+ years of Experience in Banking Technology and Data Governance covering Technology infrastructure, Solution Architecture , Software Development Life cycles, Data Strategy ,Information Management ,Business Intelligence, Meta/Master Data Management, Enterprise Data Integration and Data Governance. In his current role Pradeep is driving a multiyear Data Programme to reduce Bank's Operational risk around Financial Crime related data assets. He is responsible for improving data quality, timeliness, consistency and value by implementing data governance. He is enabling the businesses to understand their data using Data forensics/lineage,Big Data Industrialization to deliver Actionable Insights including democratizing Data using Self Service Tools.
CIO Global Enterprise & Services and International
Sundi is the Global Enterprise & Services (GES) and International Chief Information Officer for Telstra based in Hong Kong. He is responsible for overseeing the management and direction of GES and international information technology, digital assets and Cloud Services at Telstra. He is also the founding chairman of the Asia Cloud Computing Association.
As Senior Global Program Manager in Tetra Pak, Indranil brings in more than 15 years’ experience in portfolio/ program/ project management, change management, shared services and outsourcing. Indranil also heads the Project Managers’ Forum in Tetra Pak. He has successfully delivered numerous multi-million dollars complex business transformation initiatives globally in varied functional areas – Supply Chain Management, Manufacturing, HR, Finance, GRC and IT.
Prior to joining Tetra Pak, Indranil has worked at Ariba Technologies, PricewaterhouseCoopers and British American Tobacco. He has lived and worked in India, Sweden, USA and is now based in Singapore.
Indranil holds a Bachelor degree from Indian Institute of Technology, Kharagpur and is PMI certified Program Manager. He conducts program management classes and mentors students for PMI-PgMP certification.
CEO / Director
The New Savvy / Tera Capital
Anna is Director at Tera Capital, a private investment firm and also the CEO of The New Savvy. Anna is the President of the Singapore Management University Women Alumni. She is part of the founding committee of the Singapore FinTech Association and heads the Women In Tech and Partnership committee.
She is passionate about finance, education, women empowerment, and children’s issues.
Anna has been featured in CNBC, Forbes, The Straits Times, Business Insider, The Peak Magazine, INC, The New Paper, Asian Entrepreneur and Singapore Management University.
She was nominated and selected for FORTUNE Most Powerful Women conference in 2016 (Asia) and 2015 (San Francisco, Next Gen).
Anna has single-handedly raised a mid-six figure funding for The New Savvy within 2 years of operation.
Anna conducts workshops on personal finance and had given talks on finance, women issues and empowerment for organisations – Singapore Exchange (SGX), ShareInvestor REITs Symposium, Citi-SMU Financial Literacy Symposium, Female Entrepreneurs Worldwide (FEW), SG50 Singapore Female Leaders, Singapore Women Network, etc.
She regularly teaches and mentors children and adults on financial prudence and investments, facilitating their ability to be better informed when making financial decisions.
IT Director, Infrastructure And Operations
Lucas Goh is a seasoned IT executive with years of experience in IT operations and infrastructure management at global manufacturing companies. Lucas currently is the IT Director for Infrastructure and Operations at Volex and is responsible for design, deployment, configuration and maintenance of the entire IT Infrastructure landscape and operations across the Volex group of companies.
With his business experience and having a well certified IT technical background, Lucas provides unique insights and explanations of making business and logical sense of IT investments and initiatives
Prior to joining Volex, Lucas served as the Global IT Infrastructure Manager of Caterpillar Propulsion.
Chief Data Scientist
Nikolay Novozhilov is a Chief Data Scientist at Wego.com, Asia-Pacific and the Middle East’s leading flight/hotel metasearch engine, operating in over 50 markets worldwide and used by millions of travelers.
Nikolay though sits on the business side of the company, has deep technical knowledge and experience in leading teams of developers. He is a strong believer in Data Mining and Big Data as a way to build great products and has a key interest in growing startups. Nikolay is also a public speaker on Business Analytics and Big Data.
Global Director Digital Engagement
Sid joined WWF in 2009 in Sydney and his current title is Director, Digital Engagement and his team will be responsible for coordinating, maximising and growing digital engagement activities around the network with our key audiences, ensuring that we continue to build WWF and Earth Hour as brands that have resonance, relevance and influence.
With over fifteen years of experience in the technology industry including with stalwarts such as Google where he worked on innovative projects like Google Chrome, Sid previously was the Executive Director of WWF’s Earth Hour where he has built a solid platform with and across the network leveraging digital growth and with a strong focus on driving outcomes closely aligned with the WWF climate agenda. Together with the network, Sid has been leading the effort to 'shine a light on climate action' at individual, community, corporate and policy levels.
In the time outside work, Sid like Travel Photography and goes by the name 'Sidpicky' and is an avid tennis buff.
Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own paths—moving back and forth between people, machines, and departments. Unstructured. Undocumented. Unimproved for years. With the ServiceNow System of Action™ you can replace these unstructured work patterns of the past with intelligent workflows of the future. Now every employee, customer, and machine can make requests on a single cloud platform. Every department working on these requests can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.
Telstra is a leading telecommunications and technology company. We offer a full range of services and compete in all telecommunications markets in Australia, operating the largest mobile and Wi-Fi networks. Globally, we provide end-to-end solutions including managed network services, global connectivity, cloud, voice, colocation, conferencing and satellite solutions. We have licenses in Asia, Europe and the United States and offer access to more than 2,000 points of presence across the globe. For more information visit www.telstraglobal.com.
Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by responsible operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud computing. Our ICT solutions, products, and services are used in more than 170 countries and regions, serving over one-third of the world's population. With more than 170,000 employees, Huawei is committed to enabling the future information society, and building a Better Connected World.
Orange Business Services, the B2B branch of the Orange Group, and its 21,000 employees, is focused on supporting the digital transformation of multinational enterprises and French SMEs across five continents. Orange Business Services is not only an infrastructure operator, but also a technology integrator and a value-added service provider. It offers companies digital solutions that help foster collaboration within their teams (collaborative workspaces and mobile workspaces), better serve their customers (enriched customer relations and business innovation), and support their projects (enriched connectivity, flexible IT and cyberdefense). The integrated technologies that Orange Business Services offer range from Software Defined Networks (SDN/NFV), Big Data and IoT, to cloud computing, unified communications and collaboration, as well as cybersecurity. Orange Business Services customers include over 3,000 renowned multinational corporations at an international level and over two million professionals, companies and local communities in France.
Gemalto’s Identity and Data Protection solutions offers a complete portfolios of enterprise security solutions in the world, enabling customers to enjoy industry-leading protection of data, digital identities, payments and transactions across many verticals, including major FSI and governments, by utilizing best-in-class encryption, crypto management techniques, strong authentication, identity management solutions to protect what matters, where it matters. Gemalto helps organizations achieve compliance with stringent data privacy regulations, ensuring sensitive assets, customer information, digital transactions are safe from exposure and manipulation. Not only can they create trust and authenticity in their transactions, but they can ensure that sensitive data is protected and controlled — both on-premises, and in public and private clouds. In addition to a heightened level of protection, enterprises are also able to improve business efficiencies and scale to the identity and data protection needs of tomorrow.
Kofax is a leading provider of software to simplify and transform the First Mile™ of businesses that improve customer experience, reduce operating costs and increase competitiveness, growth and profitability. Providing to more than 25,000 customers in financial services, government, healthcare, supply chain, BPOs and other markets, Kofax’s integrated portfolio is designed to meet the needs of today’s demanding customers. Our broad capabilities can be grouped into these four areas: information capture, process automation, content management and digital interaction. And our mobile, integration and analytics capabilities help better serve customers, access information and gain insights to improve operational effectiveness. Kofax delivers these through its direct sales and a global network of more than 1,400 authorized partners in more than 70 countries throughout the Americas, EMEA and Asia Pacific.
Pacific Tech Pte Ltd is a Value Added Distributor, providing Network/ Cyber Security , DCIM and Data Protection/ Continuity solutions to various market verticals in the ASEAN region. Our group has business coverage in Singapore, Brunei, Malaysia, Cambodia, Myanmar, Laos, Indonesia, Thailand, Philippines and Timor Leste with over 1,000 Partners over the region. Pacific Tech is currently distributing Arcserve, BT Diamond IP, Druva, eWall, Fortinet, KEMP, Lastline, Lumension, No Limits Software, Procera, Radware, Rapid 7, Sangfor, SecureAge, Skybox, Sockect, SoftFoundry, Sophos, Thales, Tibco and Vasco.
More information can be found at www.pacifictech.com.sg
The ACCA is the apex industry trade association that represents the stakeholders of the cloud computing ecosystem in Asia Pacific. The ACCA’s primary mission is to accelerate the adoption of cloud computing in Asia by helping create a trusted and compelling market environment, and a safe and consistent regulatory environment for cloud computing products and services.
The association works to ensure that the interests of the cloud computing community are effectively represented in the public policy debate. We aim to promote the growth and development of cloud computing in Asia Pacific through dialogue, training, and public education. We also provide a vendor-neutral platform for members to discuss implementation and growth strategies, share ideas, and establish policies and best practices relating to the cloud computing ecosystem.
For more information on the ACCA, membership and partnership opportunities, visit http://www.asiacloudcomputing.org, or email email@example.com. The ACCA is also on LinkedIn at http://is.gd/accacloud and Twitter @accacloud.