Workspaces have evolved to keep up with the fast-paced working environment of today. With multiple disruptive factors at play, organizations will have to rethink how they manage, design and utilize office space.
Hong Kong, Cordis
According to CBRE Research's latest annual Global Prime Office Occupancy Costs report, Hong Kong remains as one of the most expensive office locations in the world with overall prime occupancy costs of $303 per sq. ft. per year.
Corporate real estate costs in Hong Kong are on an all-time high. Changes in the workplace have come fast and furious over the past few years as new technologies advance digital mobility and give rise to worker demands for a flexible work environment. Against this backdrop, office users are under pressure to improve space utilization and reduce real estate expenses while providing a variety of workspaces and amenities to attract and retain multigenerational talent.
With the rise of the fourth industrial era, how do organizations change traditional ways of working and adopt completely new approaches to where and how employees work? How is technology changing the office and the way we work? How can organizational barriers and workforce resistance be overcome? How do organizations meet the demand for greater flexibility and agility whilst effectively managing their employees?
From IT to HR, from operations to management teams — all will need to work in tandem if organizations are to make this transition successfully. Join us at the Future Workplace Forum Hong Kong 2017 in the company of your peers to share and discuss the big ideas that are shaping our quickly-changing workplaces.
To ensure the conference offers the highest degree of relevancy, only C-Level, Senior Executives and IT professionals from corporate, public and government agencies will be invited to attend. This exclusive format allows delegates to connect with those peers whose insights they respect the most – through exceptional networking, business meetings and strategic information-sharing sessions.
Yang Cher Ming, CIO - NATSTEEL HOLDING
Kerry Teo, Senior LIS Officer , LAB Medicine - CHANGI GENERAL HOSPITAL
Alvin Ng, Project Officer - MINDEF
Mark Fun, Portfolio Planning Manager - DBS Bank
Leonard Lim, IT/ MIS Manager - Volkswagen Group Singapore
Workspaces have evolved to keep up with the fast-paced working environment of today. With multiple disruptive factors at play, organizations will have to rethink how they manage, design and utilize office space.
Developers are fast transforming their model of development in commercial and mixed-use space as they now refocus on their tenants’ needs to recruit a younger, creative and collaborative workforce. Office spaces are expected to be flexible and adaptable to space, technology and HR trends. This panel will explore:
To thrive in this world of digital transformation, organizations must create a digitally connected and collaborative work environment. How can the organizations achieve this? How people, places, and processes, connected with technology, can be woven together to create a high-functioning and innovative organization.
Today, collaboration is the name of the game. Work is shifting more towards an ‘experience’ rather than a ‘place’ as there is a growing trend of people working away from the office. UC will assist organizations to remove communication barriers and empower staff with seamless collaboration and conferencing solutions.
Leveraging and creating a culture of early technology adoption in the workplace today results in seamlessly connected and productive workplace.
Now, HR and people leaders are turning to technology and data in all aspects of their HR functions. However, this can be a daunting especially if the HR department isn’t accustomed to tech-driven processes.
Workplace transformation requires cross-disciplinary participation. It's not an effort by a single department. It involves the IT, HR, RE/ Facilities and the C-suite executives to collaborate and work together in building a strategy to ensure that employees are aligned with the entire workplace vision.
Global Megatrends Transforming the Workplace in Hong Kong
Connected, Collaborative and Creative: Boosting Employee Engagement through Ideal Unified Communication (UC) Solutions
Steven Shaw is an Executive Principal of Aedas, one of the world’s largest architectural and interior design firms. Based in Singapore, Steven has over 30 years of experience and undertakes work across Asia and the Middle East with a focus on workplace design to assist organizations to create their ideal working environment.
Steven has created over 1,000,000 sqm of interior of space for many of the worlds Top 500 Companies and it is through this experience that he has become one the industry’s leaders in workplace design that is aligned with a company’s culture.
Kheng Sim is the Founder of AnyWorkspace, an online real-time marketplace that connects workspace providers with clients who need flexible office spaces and meeting rooms.
Anyworkspace provides an online booking and innovative platform to connect space providers and corporate users for short-term workspaces and meeting rooms offering flexibility, convenience, and improved efficiency to save time and cost, and maximize revenue within a wider Asian footprint.
AnyWorkspace is also a technology enabler offering a one-stop solution for workspace operators to manage and optimize their space and to grow and retain their users.
Prior to AnyWorkspace, Kheng Sim had a successful track record of over 15 years in sales and business development roles in satellite telecom, IT, cloud computing and virtual desktop infrastructure and online media solutions. This includes Asia wide experience with regional satellite operators and also gaining deep technology knowledge selling cloud and desktop virtualization solutions. She has also worked for a NASDAQ listed online media company offering value-added online advertising solutions to MNC customers.
Head of Real Estate & Facility Management Asia Pacific
Winnie Sung is currently the Head of Real Estate & Facility Management Asia Pacific for BASF, and is based in Hong Kong. She has a particular interest in office workspace concepts. Prior to this, she was in the Group Real Estate Projects Team in the Global Real Estate & Facility Management Department at BASF's global headquarters in Ludwigshafen, Germany. Before working at BASF, Winnie was a practicing lawyer for seven years in Canada. She had a general corporate/commercial law practice, with extensive M&A experience and advising developers on commercial real estate developments.
Chief Executive Officer
Champion Real Estate Investment Trust
Ms. Wong is the Chief Executive Officer of Champion Real Estate Investment Trust, overseeing its strategic development as well as asset management and enhancement. She also spearheads the team to seek for growth opportunities, formulate acquisition and investment strategies and monitor the capital structure of the Trust, including the planning and overseeing of capital raising activities from the market.
Ms. Wong has over 15 years’ experience in local and overseas financial industry. Prior to joining the Trust, she worked at Citigroup and J.P. Morgan's investment banking division to offer strategic advices to a number of blue chip corporates and Hong Kong real estate companies. She has also executed numerous landmark IPOs, capital markets fund-raisings and strategic M&A transactions.
Ms. Wong graduated from University of Michigan (Ann Arbor) - Ross School of Business with a Bachelor of Business Administration degree. She was honoured with the title of Asia Best CEO by Corporate Governance Asia. She is also a Fellow member of the Royal Institution of Chartered Surveyors.
Head, Real Estate Risk, Asia Pacific and Japan, Institutional Clients Group
Dr. Mayank Kaul is the head of real estate risk for Citibank, Asia Pacific and Japan for the Institutional Clients Group including Private Bank and responsible for managing Citibank’s real estate lending portfolio in the APAC region. Prior to taking up this role, Dr. Kaul was a Senior Relationship Manager of Corporate Banking in Hong Kong responsible for covering all real estate clients in Hong Kong.
Mayank joined Citi in 2002 in India after completing his MBA and was part of the corporate finance and capital markets team, with a focus on securitization and structured finance covering South Asia. Since moving to Hong Kong in 2007, Mayank worked on real estate financing opportunities with a variety of sponsors, including real estate private equity funds, REITs and developers. He has experience across multiple asset classes, different financing structures as well as financing across both developed as well as emerging markets.
He completed his Doctorate of Business Administration (DBA) from City University of Hong Kong in 2015 focusing on the role of sponsors, organizational structure and impact of the global financial crisis on the debt financing decisions of Asia Pacific REITs. He is an active member of Royal Institute of Chartered Surveyors (RICS) and Urban Land Institute (ULI) and is also a visiting faculty at Hong Kong University of Science and Technology (HKUST).
Editor in Chief
Computerworld Hong Kong
Computerworld Hong Kong has been the source of IT insights for many local IT executives in the past three decades. The magazine provides news and analysis on industry trends, it also conducts annual survey to study the local IT spending and hiring trends. With experience in tech journalism and market research, Sheila is going to discuss with panelists about bringing digital customer experience in the multichannel world.
Chief Information Officer, Asia Pacific
Cushman & Wakefield
As Head of Technology in the Asia Pacific region Sheridan works with senior leadership to align technology to the firm’s Strategic Plan and regularly engages with key stakeholders to ensure technology is developed with, and for, the business and its clients.
She oversees a technology team of 27 full-time employees and outsourced contractors to ensure budgets and vendor relationships are actively managed, costs are optimised, infrastructure standards, policies and processes are followed, audit activities are conducted in a timely and accurate fashion, service management activities are within operational level agreements and projects are delivered on time, on budget and to expectations.
Sheridan also serves as Global Head of User Experience. In this role she works across the various technology disciplines to ensure a human-centred design approach is applied to technology products and service experiences. She is also focused on building organizational capabilities in the areas of innovation, design thinking, agile development and change management.
Head of Real Estate- East Asia & Oceania
Caroline leads the one of the five real estate hubs in Ericsson, and part of the global leadership team. Within the East Asia & Oceania hub she is responsible for all operational real estate and facilities management, including strategic planning, financial control & reporting, and delivery of all related REFM programmes.
The REFM team is driving the evolvement of Ericsson workplace experience to best support the business, end user consumers, and brand; including the use of SMART technology, advancing sustainability initiatives and continual cost management.
Caroline joined Ericsson in April 2016, based in Hong Kong since 2013. Ericsson has been at the forefront of communications technology for 140 year, committed to maximizing customer value by continuously evolving its business portfolio and leading the ICT industry.
IT Director - Technology and Infrastructure Services
Shashank is IT Director Infrastructure and Technology of General Electric Company since 2012. In this role, he is responsible for IT shared services & operation for GE businesses across ASPAC.
Shashank joined GE in May 1999 as Network Engineer, India. In this role he built infrastructure in India including setting up the first and the largest International R&D center, The John F Welch Technology Center in Bangalore. He was instrumental in establishing infrastructure for multiple Global development centers across India, supporting operations for more than Ten thousand programmers and operators. Those sites were the first few centers which fulfilled the disaster recovery, security and other compliance requirements.
In October 2003, Shashank moved to Brussels as Business Solutions Manager, Europe. His major responsibility was to lead Network Optimization projects spanning European foot print. His leadership resulted in multi-million dollar productivity benefits and performance benefits to Businesses in the region.
Shashank is holds MBA from University of South Australia and is Electronics Engineering Graduate from Nagpur University, India. He has wide exposure in managing infrastructure and teams across multiple geographies including growth markets such as China, Indonesia, Vietnam and India.
Microsoft Hong Kong
As director of Human Resources at Microsoft Hong Kong, Maria oversees the day-to-day operations of all people-related programs to support the business transformation and growth. Her expertise lies across different aspects of human resources management, including recruitment, compensation, performance management, program design and execution, capability development and leadership development.
Maria started her career as a management consultant in PwC Consulting, which was later acquired by IBM. Her domain focus was on big data and analytics. She gained a reputation for her skills in project management and business analytics. She made a shift in her career to become an HR business partner. Her dedication to client success and the ability to innovatively design and execute transformation projects have helped get the workforce ready for a new business direction. Over the years, she has taken up various leadership positions in HR, including executive compensation leader and regional HR partner leader roles.
Maria earned her Bachelor’s degree in Business Administrations, with a double major in Information Systems and Finance, from the Hong Kong University of Science and Technology. She also holds a Master’s degree in Information Systems Management from the Hong Kong University of Science and Technology.
Nan Fung Group
Donald Choi has over 30 years of real estate development and investment experience in North America, Asia, and China. He is the Managing Director of Nan Fung responsible for the real estate core business management and will retire at the end of 2017. Before joining Nan Fung, he was Director of Foster and Partners and the Authorised Person – Architect for the Hong Kong International Airport. The airport was awarded the Top Ten Construction Projects in the World and has won numerous awards including the Best Airport in the World since opening in 1998.
Marcus is a co-founder of Occupiers Journal that publishes ‘Work & Place’. He has just completed a research project, with OJ colleagues, on trends in Facilities Management for RICS and IFMA.
Marcus qualified in UK as a Chartered Surveyor and developed a career in reviewing the condition and planning the future of large commercial estates. In the mid-90s onward, this focus led to a MBA in Construction and Real Estate and assignments with businesses going through significant change (growth, outsourcing and re-structuring). This experience that gave him an appreciation of the complexities of corporate occupier change programmes.
In 2007, Marcus moved to Asia to help evolve the management of Prudential Plc’s Asia Corporate Property portfolio. He has been in Asia ever since providing consultancy for both service providers and occupiers. Currently, he is Asia Project Leader for a large MNC’s portfolio re-alignment project.
Managing Director, Hong Kong and Japan
Adam Johnston is the Managing Director for Robert Half, Hong Kong and Japan, and is responsible for all of the company’s operations across Hong Kong, Tokyo and Osaka. He has been with the company since 2010 and has worked his way from Senior Manager of Technology and Management Resources to Managing Director. Adam is incredibly hardworking and is a great asset to the global team. Since his time with the company, he has successfully led numerous recruitment teams to achieve outstanding results and has a personal goal to achieve the best for the company.
Vice President, Bid & Solutions Consulting
IT veteran Dennis Wong heads up a team of hundred professionals to provide solutions consultancy for HKT & CSL1010’s corporate customers.
He holds more than 19 years’ experience in IT industry, some 15 of which have involved roles at PCCW-HKT focused on IT&T platform design and solutions consultation for Hong Kong’s public and private sectors.
In 2007, he pioneered Unified Communications solutions to the benefit of corporate customers, opening up new revenue streams and helping to achieve the company’s fixed-mobile integration objective. In 2016, Dennis expanded to take up 1010 corporate mobile consultants to provide all-rounded ICT & fixed-mobile Telecom solutions to corporate customers.
Dennis graduated in Electronic Engineering with a major in Telecommunications, and earned a Master’s Degree in Business Management with first-class honors and distinction. He registered as a Chartered Engineer (CEng) in the Institute of Engineering and Technology (IET) and became a Full Member of the Hong Kong Computer Society (MHKCS). During his career, Dennis has deployed new technology and delivered tangible business results by supporting sales teams to win large-scale projects. He often represents HKT as a speaker at high-profile events to discuss technology trends in Hong Kong’s dynamic business environment.
Past and active projects include:
Jordan Kostelac is a self-described Workplace Futurist and Change Experience Leader providing expertise on workplace optimisation, project management, user experience, process improvement and change management for JLL’s Corporate Consulting. He has led large transformation efforts across Asia and North America including global initiatives. Prior to relocating to Hong Kong. he spent 13 years in the FMCG industry developing processes for multinational direct-to-consumer retail operations. In addition to his professional endeavours, Jordan is Development Director for HKwalls, an internationally recognised non-profit street art festival that is transforming Hong Kong neighbourhoods.
Director - Marketing & Business Development Division
Ricoh Hong Kong Limited
Mr Ricky Chong joined Ricoh Hong Kong Limited in 2014 as the Director of Marketing and Business Development.
Ricky was a graduate of the Chinese University of Hong Kong. He has over 20 years of experience in information technology and communication business, with vast knowledge of mobile technology. He is also an Executive Committee member of the Communications Association of Hong Kong.
With his creative character, Ricky has a track record in developing innovative products and services. Since joining Ricoh, he has been introducing new technologies to the market namely 3D printers, facial recognition and video analytic solutions. Recently he supported Ricoh to undergo the digital transformation and harmonize innovative technologies into its workplaces. He is insightful about empowering digital workplaces.
Office Business Group Lead
Microsoft Hong Kong
Isabelle joined Microsoft France in 2008 where she started her career and assumed several positions both in Marketing and Sales. She then left for international position in London for Expedia to become Worldwide Partner Marketing Senior Manger before moving to Hong Kong to rejoin Microsoft in a Business Group Lead in 2017.
Team Lead, ANX Recruitment
Dupont is the Recruitment Lead for ANX International and is responsible for recruitment activities across all ANX group companies. ANX is one of the largest global blockchain solution providers supporting more than 3 million customers in 50+ countries.
Having worked for World-Class Multi-National organizations across Financial and Technology sectors, Dupont obtained a unique collection of industry know-how and experiences that enable him to present tailor-made recruitment solutions for both internal & external clientele.
Dupont earned his Bachelor’s degree in Finance, with a double major in Business Process Management, from Indiana University Bloomington.
Director, Workplace Resources, Asia Pacific and Japan
Cisco Systems Inc.
Tony is a Registered Architect and seasoned CRE/FM executive with experience in managing multi-discipline international teams to deliver real estate projects and services to meet business results. He moved from architecture to CRE/FM since1990, and had covered almost all aspects of CRE&FM for JPMorgan Chase, Morgan Stanley and Cisco. After serving in investment banks for 20 years, Tony took a career turn in 2011 and moved to Cisco Systems to be the Director, Workplace Resources for Asia Pacific region, managing delivery of RE, Construction and FM.
Tony was the Founding Chairman of the CoreNet Global Asia Pacific Chapter in 1993 and was on its global board from 2009-12. He was one of the earliest members of the IFMA HK and had also been active in architectural institutions such as HKIA, UIA and ARCASIA. Tony regularly delivers talks at CRE/FM events and lectures in universities across the Asia Pacific region.
Director / Co-Founder
CSC - Asia Pacific Limited / The Ironic Manager
My work examines how people handle the complexity and ambiguity of modern organisational life and how original thought emerges in fast-changing, highly uncertain, often toxic environments via resilient coping methods, such as irony and black humour.
Leading names in management, including a Harvard Top-200 Guru, have described my work as “a touchstone for future work in management”, “outstanding in daring and imagination” and “at the forefront of modern debate”. Peers and colleagues have described it as "in another league altogether", "iconoclastic", and "a fresh breeze in the cliché-laden organizational culture buzz".
My training/speaking style is entertaining and experiential. Some feedback on my lectures and workshops: "in my educational career, I've never seen any lecturer as good", "transforming the average academic standard", and "inspiring and amazing".
In 2017, I keynoted at PwC Australia's Employee Experience Conference, presented on the future of work at CEB (now Gartner's) Reimagining HR conference and for their International HRM Forum, talked on toxicity at work at The Big Anxiety Festival (the world's biggest festival on creative solutions for mental health), gave a worldwide webinar for the Project Management Institute, and had my work featured on ABC's "Best Practice". My ideas have also been featured in numerous podcasts and in OZY, an e-magazine for high-tech professionals.
I have consulted to and worked with HSBC, IBM, PWC, McKinsey, CEB, Gartner, Beiersdorf, Sony, Nokia, HP, MGSM, Copenhagen Business School, Newcastle University, The Danish Parliament, and Energie E2 Danmark.
I design and teach MBA courses on Leadership and Change, and Organisational Behaviour and Communication. I also run a number of meetups in focusing on the future of work and change in the digital era.
More randomly, I designed the tactical module for the PC game, Football Manager, and transformed a tiny tennis club into one of the top-benchmarked clubs in Australia.
HKT is Hong Kong’s premier telecommunications service provider, which meets the needs of the public, as well as local and international businesses, via a range of services including local telephony, data and broadband, plus international telecommunications, mobile services and a range of enterprise ICT solutions covering communications, data infrastructure and cyber security.
Established in 1963 with headquartered in Tokyo, Ricoh Hong Kong empowers digital workplaces using innovative technologies and services enabling individuals to work smarter. As an industry leading provider of Document Management Solutions, IT Services, Digital Workplace Services, Production Printing and Communication Solutions, Ricoh continues to help customers to inspire innovation, enhance sustainability and boost business growth.
For further information, please visit www.ricoh.com.hk
COMM-TEC is the leading Pan-European distribution partner and manufacturer of future-based communication technologies. The headquarter is located in Uhingen Germany (just east of Stuttgart) with other European offices in Spain, Italy, Switzerland and Asian offices in Hong Kong and Shanghai.
COMM-TEC is the prime contact for architects, consultants, dealers and system integrators. We assist our partners in consultation, planning and realization of their projects, needs and wishes.
Fluke Networks is the worldwide leader in certification, troubleshooting, and installation tools for professionals who install and maintain critical network cabling infrastructure. From installing the most advanced data centers to restoring service in the worst weather, our combination of legendary reliability and unmatched performance ensure jobs are done efficiently. . Based in Everett, Washington, United States, the company distributes products in more than 50 countries. For more information, visit www.FlukeNetworks.com or email us at email@example.com
Konica Minolta Business Solutions (HK) Ltd. is dedicated to provide innovative and comprehensive business solutions including but not limited to digital color solutions, digital document system, knowledge management solutions, network device management utilities, a variety of hardware devices in addition to the IT and business process outsourcing services to cater for the ever-changing and diverse needs of enterprises of all sizes in Hong Kong.
InsureDIY is the top compare-and-buy insurance platform licensed in Hong Kong, Singapore and Malaysia. InsureDIY was first established in 2012, with the goal of bringing the best insurance products to its customers, with the easiest application process.
Run by insurance industry veterans, InsureDIY provides the best value and advice to each and every customer through its proprietary comparison table that curates and recommends the best products in the industry.