Loading
Slider Image

27 Sep 2018 | The Mira Hong Kong

Hotel Management Asia Summit

Exploring Innovation-Enabled Evolutions for Next Generation Guest Experiences and Service Flows
arrow left
arrow right

Time Left To Conference:

21
days
10
hours
48
minutes
37
seconds
Register Now

HOTEL MANAGEMENT SUMMIT

 

Tourism in Hong Kong and Macau has been recovering and there are reasons to celebrate the solid performances achieved.

2018 has ushered in a wave of new hotel openings for both cities. While the new hotels and brands have injected some much-needed vibrancy into the markets, existing hotels face further rate pressure and manpower constraints.

In addition, recent launches of various lifestyle hotels, poshtels, co-living spaces and extended-stay products have added to the competition. Hoteliers more than ever, are now compelled to innovate in all aspects – workflows, technology, talents, and services. They are also expected to remain guest-centric, maintain service consistency and enhance financial performances, all the while managing owners’ expectations.

Having an exploratory mindset, cultivating the relevant talents, and leveraging the ready-to-deploy solutions are at the core of hoteliers’ successes. Only those who proactively transform and reinvent will remain relevant to the guests of the future.

Hotel Management Asia Summit (HMA), a neutral one-stop strategic platform, will return on 27 September to bring together senior hotel executives in ownership, management, operational, commercial, financial and technological roles, to explore the ways forward.

 

 Key Profiles Attending

  • Chief Executive Officer
  • Chief Operating Officer
  • VP Operations 
  • VP Sales and Marketing 
  • VP Revenue Management and Distribution
  • General Manager
  • Hotel Manager 
  • Executive Assistant Manager  
  • Director of Finance
  • Director of Sales and Marketing
  • Director of Operations
  • Director of Food & Beverages
  • Director of Human Resources
  • Director Revenue Management
  • VP Asset Management
  • VP Hotel Investment

 

(from both hotel operators and ownership companies) 

Aiming to assist Greater China-based hoteliers in their quests to achieving better profitability, productivity and efficiency, HMA 2018 will cover the following topics:

 1. Predicting new consumer trends and disruptive business models

 2. Redefining service flows and organizational structures to facilitate innovations 

 3. Enhancing productivity and profitability through technology adoptions

 4. Strategizing for enhanced sales, marketing and pricing approaches to ensure competitiveness 

 5. Reforming recruitment and talent development practices to cultivate the next generation of hoteliers 

 

 

Produced by

 

2018 Agenda

08:30

Registration and Welcome Coffee

09:00

Welcome Remarks

Implementing Efficient Operational Changes: Adapting to Demanding Stakeholder Expectations

09:10

Supporting the Next Generation Guest Experiences through Redefined Workflows and Processes

09:50

Enabling Smart Guest Experiences through IoT

10:10

Hospitality 2030: The Future of Innovation in Hospitality

10:30

Refreshment and Networking Break

11:00

How to Excel in the GM Role by Fulfilling Owners’ Expectations and Delivering Well-Balanced Results

Reinforcing Commercial Successes: Refining Pricing, Marketing and Direct Booking Strategies for Enhanced Yields

11:50

Optimizing Yields through New Pricing Strategies Enabled by Upgraded Revenue Management Systems

12:40

Internet Messaging – Crossing the Next Frontier for Digital Profit

12:50

Networking Lunch

14:00

Enticing the New Psychographics - What Must Hotels Do Differently to Attract New Guests?

14:40

Smart Data, Big Data and Private Data

Revolutionizing Hotel Experiences: Enhancing Guests’ Stays through Ideal Technology Deployment

15:00

Smarter Operations for the Best Guest Experience

15:10

Refreshment and Networking Break

15:40

Features for Smarter Hotels for Discerning Travelers

16:30

Closing Remarks

ADVISORY BOARD

What People Say About Us

"Great line-up of speakers with deep industry experience. The questions from the floor are very good and interesting, which allows audience participation and kept our interest."

Martin Lew, Principal - Greater China - CFO CENTRE

OUR SPONSORS

Diamond Sponsor
Platinum Sponsors
Gold Sponsor
Brand Sponsor
Spotlight Sponsors
Supporting Organizations
Supporting Media
Organizer
DELEGATE BROCHURE
SPONSORSHIP BROCHURE
Points of Interest in Lower Manhattan
BECOME A SPONSOR
Sheila Al-Johary
BECOME A SPEAKER
Daniel Chan
+852 2589 1306
DELEGATE INQUIRIES
Catherine Wong