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14 November 2018 | DoubleTree by Hilton Jakarta - Diponegoro

Hotel Management Indonesia Summit

Exploring Innovation-Enabled Evolutions and Industry-Wide Collaborations to Support Further Growth
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21
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10
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48
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37
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HOTEL MANAGEMENT SUMMIT

It has been a few exciting yet challenging years for hoteliers in Indonesia. The tremendous growth in the industry has provided vast opportunities for career advancements. However, the supply growth has out-paced demand growth and human resources readiness, resulting in margin compression and talent shortage.

In this highly competitive but fragmented market, managing expenses and manpower are essential to the financial success of hotels. Labour costs, energy and utility costs, distribution costs and construction costs are all being scrutinized closely, in order to generate respectable gross operating profit and returns on investment for owners. Similarly, recruiting, retaining and developing quality talents are crucial to consistent delivery of positive guest experiences.

Hotel Management Indonesia Summit (HMI), a neutral one-stop strategic platform, will return to Jakarta on 14 November to bring together senior hotel executives in ownership, management, operational, commercial, financial and technological roles, to explore the ways forward.

 Key Profiles Attending

  • Chief Executive Officer
  • Chief Operating Officer
  • VP Operations 
  • VP Sales and Marketing 
  • VP Revenue Management and Distribution
  • General Manager
  • Hotel Manager 
  • Executive Assistant Manager  
  • Director of Finance
  • Director of Sales and Marketing
  • Director of Operations
  • Director of Food & Beverages
  • Director of Human Resources
  • Director Revenue Management
  • VP Asset Management
  • VP Hotel Investment

 

(from both hotel operators and ownership companies) 

Aiming to assist Indonesia-based hoteliers in their quests to achieving better profitability, productivity, service quality and efficiency, HMI 2018 will cover the following topics:

 1. Reducing labour costs and manpower reliance through technology adoptions

 2. Strategizing on sales, marketing, and pricing approaches to ensure competitiveness

 3. Fortifying industry-wide talent development efforts and collaborations

 4. Reinvestigating hotel designs to better manage construction and operational costs

 

 

Produced by

 

ADVISORY BOARD

2018 Agenda

08:30

Registration and Welcome Coffee

09:00

Welcome Remarks

Implementing Efficient Operational Changes: Transforming to Reduce Manpower Requirements and Labour Costs

09:10

Optimizing Staff Productivity: How to Lower Staff to Room Ratio Effectively

10:00

Hospitality 2030: The Future of Innovation in Hospitality

10:20

Winning and Retaining Guest Loyalty: How Visual Technologies Can Create Outstanding Experiences

10:40

Refreshment and Networking Break

Reinforcing Commercial Successes: Solidifying Direct Channels, Digital Efforts and Pricing Strategies for Enhanced Yields

11:10

Minimizing Distribution Costs through Direct Bookings and Revisits

11:50

Enhancing Direct Distribution and Digital Marketing to Optimize Distribution Mix

12:10

Can the Industry be Less Opportunistic in Pricing for a Collaborative and Healthier Operating Margins?

12:50

Internet Messaging – Crossing the Next Frontier for Digital Profit

13:00

Networking Lunch

Modernizing Hotel Design: Enhancing Cost Efficiency through Design Guidelines and Sustainability Tech

14:10

Smarter Operations with Connected Hotel Rooms for the Best Guest Experience

14:30

Roundtable Discussions – Brainstorming with Your Peers in a Roundtable Setting

15:10

Refreshment and Networking Break

Developing Quality Local Talents: Ensuring Adequate Leadership and Workforces to Fuel Further Growth

15:40

Sustainable and Long Term Talent Development Roadmap: How Collaborative Efforts with Multiple Stakeholders Can Ensure the Quality of Human Resources

16:20

Is there a Glass Ceiling for Indonesian GMs?

17:00

Closing Remarks

2018 SPEAKERS

Amrullah
Head of Travel and Tourism Department

Trisakti School of Tourism

Dr. Samuel PD Anantadjaya
Dean of the Faculty of Business and Social Sciences

International University Liaison Indonesia (IULI)

Ivan Casadevall
COO Hospitality

Agung Sedayu Group – ASRI

Bilal Chamsine
Executive Director

DCA Hotels & Resorts

Xavier Droin
COO

TAUZIA Hotels

Sebastian Goldmann
Group Director of Operations

Aryaduta Hotel Group

Samudra Hendra
Chief Mission Officer

Milestone Pacific Hotel Group

Vivi Herlambang
Director of Business Development & Sales Marketing

Sahid International Hotel Management & Consultant

Nick Jeffery
Vice-President Sales and Account Management, Asia-Pacific

Sabre Hospitality Solutions

Bernard Kee
Regional Manager, Southeast Asia

STR

Donny Kristiandani
Vice President Director

SSD Hotel Institute

Iwan Kurniawan
VP Revenue Distribution

PHM Hospitality

Dave Pierre Mamangkey
Vice President Sales Marketing and Partnership & Senior Regional General Manager

Maven Hotels Group

Sachin Moudgil
Director Business Development

Knowcross

Alexander Nayoan
Senior Advisor

The Dharmawangsa

Bernard Quek
CEO

Global Hospitality Solutions (GHS)

Muhammad Rafiq
Head of Marketing B2B & B2G

Signify Indonesia

Javier Salgado
Executive Vice President

Nilamani Hotels (Saphir Group)

Nils-Arne Schroeder
Regional GM Indonesia & Timor Leste

Hilton Worldwide

Zanipar Siadari
Product Marketing Department Head

PT Epson Indonesia

Mark Simmons
Senior Regional Director of Sales Indonesia, Vietnam, Malaysia

Swiss-Belhotel International Indonesia

Angkoso Soekadari
Chief Operating Officer

Ra Hospitality

Martono Tikjanto
Chairman

SAS Hospitality

Yonto Wongso
Co-Founder & CEO

Topotels Hotels & Resorts

What People Say About Us

“It was a great event. I've met some great people and updated myself with the latest issues and technology, which are very useful to me and other participants.”

Abdul Haris, Assistant Residence Manager - ASCOTT JAKARTA

“It's quite interesting with the new technologies that enhance guest experiences and the panelists are highly experienced and confident in their respective topics.”

Gloria C. Llamas, Senior Group Director, HR and Learning Development - SWISS-BELHOTEL INTERNATIONAL

“It gave me updated information on what's is going on in hotel industry.”

Hendro Kriswanto, Financial Controller - AMITHYA HOTEL INTERNASIONAL

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Daniel Chan
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+852 2589 1312