Loading
Slider Image
12 Sep 2019
HOTEL MANAGEMENT ASIA SUMMIT
Hong Kong
21
DAYS
:
10
HOURS
:
48
MINUTES
:
37
SECONDS

12 September 2019

Hong Kong

Hotel Management Asia Summit 2019

Leveraging Consumer-Centric Innovations to Drive Top Line Growth

Tourism in Hong Kong and Macau has been recovering and there are reasons to celebrate the solid performances achieved.

2018 has ushered in a wave of new hotel openings for both cities. While the new hotels and brands have injected some much-needed vibrancy into the markets, existing hotels face further rate pressure and manpower constraints.

In addition, recent launches of various lifestyle hotels, poshtels, co-living spaces and extended-stay products have added to the competition. Hoteliers more than ever, are now compelled to innovate in all aspects – workflows, technology, talents, and services. They are also expected to remain guest-centric, maintain service consistency and enhance financial performances, all the while managing owners’ expectations.

Having an exploratory mindset, cultivating the relevant talents, and leveraging the ready-to-deploy solutions are at the core of hoteliers’ successes. Only those who proactively transform and reinvent will remain relevant to the guests of the future.

Hotel Management Asia Summit (HMA), a neutral one-stop strategic platform, will return on 27 September to bring together senior hotel executives in ownership, management, operational, commercial, financial and technological roles, to explore the ways forward.

150+

Hospitality Leaders

25+

Expert Speakers

8hrs

Networking & Learning

Why Should You Attend

Aiming to assist Greater China-based hoteliers in their quests to achieving better profitability, productivity and efficiency, HMA 2018 will cover the following topics:

1. Predicting new consumer trends and disruptive business models

2. Redefining service flows and organizational structures to facilitate innovations

3. Enhancing productivity and profitability through technology adoptions

4. Strategizing for enhanced sales, marketing and pricing approahces to ensure competitiveness

5. Reforming recruitment and talent development practices to cultivate the next generation of hoteliers


2018 Agenda

08:30

Registration and Welcome Coffee

09:00

Welcome Remarks

Implementing Efficient Operational Changes: Adapting to Demanding Stakeholder Expectations

09:10

Supporting the Next Generation Guest Experiences through Redefined Workflows and Processes

09:50

Enabling Smart Guest Experiences through IoT

10:10

Hospitality 2030: The Future of Innovation in Hospitality

10:30

Refreshment and Networking Break

11:00

How to Excel in the GM Role by Fulfilling Owners’ Expectations and Delivering Well-Balanced Results

Reinforcing Commercial Successes: Refining Pricing, Marketing and Direct Booking Strategies for Enhanced Yields

11:50

Optimizing Yields through New Pricing Strategies Enabled by Upgraded Revenue Management Systems

12:40

Internet Messaging – Crossing the Next Frontier for Digital Profit

12:50

Networking Lunch

14:00

Enticing the New Psychographics - What Must Hotels Do Differently to Attract New Guests?

14:40

Smart Data, Big Data and Private Data

Revolutionizing Hotel Experiences: Enhancing Guests’ Stays through Ideal Technology Deployment

15:00

Smarter Operations for the Best Guest Experience

Creating a unique and memorable experience for every guest is key to ensuring customer loyalty. At the same time, costs, profitability and sustainability are important to hotel investors and operators. This presentation will illustrate:

  • How having dynamic ambience inside and outside your hotels can create welcoming and inspiring spaces throughout. 
  • How PMS integration can enable your guests to personalize their rooms to suit their moods.
  • How your brand identity can be brought to lift through unique and beautiful lighting design.

15:10

Refreshment and Networking Break

15:40

Features for Smarter Hotels for Discerning Travelers

16:30

Closing Remarks

Testimonials

"Great line-up of speakers with deep industry experience. the questions from the floor are very good and interesting, which allows audience participation and kept our interest."

Martin Lew, Principal - Greater China - CFO CENTRE

SPEAKERS

WHY SPONSOR

REQUEST SPONSORSHIP INFORMATION

* Top 7 reasons why you should Sponsor * 

1. Interact with Key Buyers, influencers and decisions makers across the Asia Pacific Region

2. Generate quality leads at you network directly with your targeted audience through this curated event

3. Increase your business opportunities with ease in the Asia Pacific Region

4. Achieve business growth through the multitude of opportunities made available to you

5. Amplify your brand positioning to create Top-of-Mind-awareness among senior industry executives

6. Enjoy a wide reach as your company brand and solutions are amplified at this strategic platform

7. Succeed in engaging your targeted audience through an array of customizable sponsorship packages

REQUEST SPONSORSHIP INFORMATION

2019 SPONSORS

Spotlight Sponsors
Starter-Kit Sponsor
Supporting Organizations
Supporting Media
Organizer

VENUE

Address
Hong Kong
Questions about the event? For more information on how to participate, please contact:

BECOME A SPONSOR
Kahren Navarro
kahren@questexasia.com
+65 6395 4589

BECOME A SPEAKER
Daniel Chan
dchan@questexasia.com
+852 2589 1306

DELEGATE INQUIRIES
Patrick Voo
patrickvoo@questexasia.com
+65 6395 6788