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5 Sep 2019
HOTEL MANAGEMENT SINGAPORE SUMMIT
Singapore
21
DAYS
:
10
HOURS
:
48
MINUTES
:
37
SECONDS

05 September 2019

Singapore

Hotel Management Singapore Summit 2019

Exploring Innovation-Enabled Evolutions for Next Generation Guest Experiences and Service Flows

“Millennials travelling around the world are requesting for digital convenience that goes far beyond offering free-wifi, leading to a race for technology innovation among the hotel operators.”

- HVS In Focus: Singapore, Preparing for a Smart Future, Mar 2018

2018 marks the beginning for hotels in Singapore to position for the next phase of growth. With the development pipeline moderating, hoteliers are allowed reprieve from new competitions and the resultant rate pressures, to focus on internal product and process enhancements.

With Government-driven smart hotel initiatives, hoteliers are compelled to innovate in all aspects – workflows, technology, talents, and services. Along the journey, hoteliers must strive to remain guest-centric, while managing owner expectations, service consistency and financial performances.

Having an exploratory mindset, cultivating the relevant talents, and leveraging the ready-to-deploy solutions are at the core of hoteliers’ successes. Only those who proactively transform and reinvent will remain relevant to the guests of the future.

Hotel Management Singapore Summit (HMS), a neutral one-stop strategic platform, will return on 20 September to bring together senior hotel executives in ownership, management, operational, commercial, financial and technological roles, to explore the ways forward.

Aiming to assist Singapore- and Malaysia-based hoteliers in their quests to achieving better profitability, productivity and efficiency, HMS 2018 will cover the following topics:

1. Anticipating new consumer trends and disruptive business models

2. Redefining service flows and organizational structures to facilitate innovations

3. Enhancing productivity and profitability through technology adoptions

4. Strategizing on sales, marketing and pricing approaches to ensure competitiveness

5. Reinvestigating room designs to maximize guest comforts amidst shrinking footprints

150+

Hospitality Leaders

25+

Expert Speakers

8hrs

Networking & Learning



2018 Agenda

09:00

Welcome Remarks

08:30

Registration and Welcome Coffee

Implementing Efficient Operational Changes: Adapting to Demanding Consumer Behaviours

09:10

Actionable Foresights: Getting Ready for Tomorrow's Travelers

09:40

Hospitality 2030: The Future of Innovation in Hospitality

10:00

INDUSTRY LEADERS’ PANEL DISCUSSION: Supporting the Next Generation Guest Experiences through Redefined Workflows and Processes

10:50

Refreshment and Networking Break

Reinforcing Commercial Successes: Refining Pricing, Loyalty, and Packaging for Enhanced Yields

11:20

PANEL DISCUSSION 2: Optimizing Yields through New Pricing Strategies Enabled by Upgraded Revenue Management Systems

12:10

SALES & MARKETING PANEL: Enticing the New Psychographics - What Must Hotels Do Differently to Attract New Guests?

12:50

Networking Lunch

Revolutionizing Front Office Experiences: Enhancing Efficiency and Satisfaction through Ideal Technology Deployment

14:00

THE FRONT PANEL: Making the Futuristic Arrival and Departure Experiences a Reality

Delivering Ultimate Guestroom Comforts: Integrating Design, Technology, and Amenities for Seamless Stays

14:50

TECHNOLOGY SHOWCASE: Smarter Operations with Connected Hotel Rooms for the Best Guest Experience

15:00

Refreshment and Networking Break

15:30

CASE STUDY: Completely Digitizing for Seamless Guest Experiences: Grand Park City Hall

15:50

CASE STUDY: Ensuring Comfort and Functionality in Guestrooms through Multi-Purpose Designs: OMO5 Tokyo Otsuka

16:10

THE ROOM PANEL: Features for Smarter Hotel Rooms with Limited Floor Space for Discerning Travelers

17:00

Closing Remarks

Testimonials

"Good platform for networking and set to know the technology that other hotels have adopted.

Sylvia Chua, Procurement Director - Resorts World Sentosa

"The pre-registration was well handled with very personalized follow-up. The event overall was carried out in well-organized manner."

Nick Ng, GM - Ambassador Row Hotel Suites By Lanson Place

"Excellent topic and it is very on the trend now. Keep up with what in the trend would definitely more interesting.

Sandra Widjaja, VP - "YTL hotels

SPEAKERS

WHY SPONSOR

REQUEST SPONSORSHIP INFORMATION

* Top 7 reasons why you should Sponsor * 

1. Interact with Key Buyers, influencers and decisions makers across the Asia Pacific Region

2. Generate quality leads at you network directly with your targeted audience through this curated event

3. Increase your business opportunities with ease in the Asia Pacific Region

4. Achieve business growth through the multitude of opportunities made available to you

5. Amplify your brand positioning to create Top-of-Mind-awareness among senior industry executives

6. Enjoy a wide reach as your company brand and solutions are amplified at this strategic platform

7. Succeed in engaging your targeted audience through an array of customizable sponsorship packages

REQUEST SPONSORSHIP INFORMATION

2019 SPONSORS

Platinum Sponsor
Lanyard Sponsor
Spotlight Sponsor
Networking Sponsor
Held in
Supporting Organizations
Supporting Media
Organizer

VENUE

Address
Singapore
Questions about the event? For more information on how to participate, please contact:

BECOME A SPONSOR
Kahren Navarro
kahren@questexasia.com
+65 6395 4589

BECOME A SPEAKER
Daniel Chan
dchan@questexasia.com
+852 2589 1306

DELEGATE INQUIRIES
Patrick Voo
patrickvoo@questexasia.com
+65 6395 6788