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26 Apr 2019
HOTEL MANAGEMENT THAILAND SUMMIT
Centara Grand & Bangkok Convention Centre at CentralWorld
Bangkok, Thailand
21
DAYS
:
10
HOURS
:
48
MINUTES
:
37
SECONDS

26 April 2019

Centara Grand & Bangkok Convention Centre at CentralWorld

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Hotel Management Thailand Summit 2019

Leveraging Consumer-Centric Innovations to Drive Top Line Growth

“Hotels are increasingly challenged by emerging competitors and shifting customer demands and expectations; Airbnb being just one example of the former and Millennials of the latter. It is becoming clear that all of the ‘traditional’ players in hospitality will need to innovate in order to meet these challenges.”

- Carlos MARTIN-RIOS (PhD), Associate Professor, Ecole hôtelière de Lausanne, EHL Switzerland in Hospitality Innovation Industry Report, May 2018

2019 will be a year of change for Thailand. General election aside, the country is slated to welcome an abundance of new hotel openings, including a range of brands that are making their debuts in the country. Brands with current presences are also launch new properties with their latest designs and amenities, adding to the competition in an already fiercely competitive market.

In order to differentiate and gain an upper hand in distribution, it is essential for hotels to leverage the latest consumer trends. From authentic local experiences to responsible social awareness, seamless technological engagements to wholesome wellness offerings, it is imperative for hoteliers to anticipate guests’ behaviors and match their lifestyles. Only those hoteliers who connect with their guests on the guests’ terms will prevail as the prime choices of accommodations.

A creativity-driven market, Thailand has welcomed some new boutique hotels with social, sustainable, wellness or local elements integrated into their concept designs and amenities. Yet, it remains for the traditional hotels and resorts to adapt and refine their product offerings.

Hotel Management Thailand Summit (HMT), a neutral one-stop strategy platform, will return to Bangkok on 26 April, 2019 to help hoteliers translate consumer trends into business opportunities. The summit will derive viable strategies and tactics from guests’ decision-maker process to positively impact corporate- and property-level P&L.

NEW Key Topics Covered:

  • Distinguishing product offerings with local touches
  • Enhancing brand positioning through leveraging CSR and social controversies that matter
  • Converting potential customers by seamless technological engagements
  • Enabling the perception of well-being through wellness integration
  • Delivering personalized services and promotions based on preferences and analytics

150+

Hospitality Leaders

25+

Expert Speakers

8hrs

Networking & Learning

Why Should You Attend

1. Navigating the ever-changing distribution landscape 

2. Leveraging new consumer trends to grow rates and generate peripheral revenue

3. Enhancing operational efficiency through technology adoptions

4. Strategizing on segment mix and source markets to ensure competitiveness 

5. Developing talents and controlling overhead costs 


Agenda

08:30

Registration and Welcome Coffee

Authentic Local Experiences: Capturing and Retaining Market Share through Offering Character, Services and Flares

09:20

HOTEL LEADERS' PANEL: Yielding Premium Room Rate: Winning Over the Growing Psychographics and Demographics through Better Experiences

10:10

SPONSORED PRESENTATION: Smarter Operations with Connected Hotel Rooms for the Best Guest Experience

10:30

Refreshment and Networking Break

Seamless Technological Engagements: Boosting Direct Bookings through Enhanced UX and Analytical Capabilities

11:00

REVENUE MANAGEMENT PANEL: New Pricing Strategies: How Upgraded Revenue Management Systems can Help Improve Optimization

11:40

SPONSORED PRESENTATION: Powering Direct Bookings by Implementing Sound Digital Strategies

12:00

DISTRIBUTION PANEL: Direct Revolution: Building Negotiation Power through Tech for Healthier OTA Partnerships

12:40

Networking Lunch

14:00

WELLNESS PANEL: Attracting Health-Oriented Guests with Inventive Wellness Amenities and Services

14:50

Refreshment and Networking Break

15:20

ETHIC PANEL: Building Brand Resonance by Adopting Social-Conscious Stances

16:10

GM'S PANEL: Excelling in the GM Role by Fulfilling Owners’ Expectations and Delivering Well-Balanced Results

08:30

Registration and Welcome Coffee

09:00

Welcome Remarks

09:20

Rethinking the Revenue Growth Strategies in a Competitive Environment

10:20

Technology Showcase: Technology Trends in Hospitality

10:30

Refreshment and Networking Break

11:00

Leveraging Dynamic Pricing Strategies to Combat Rate Imparity

11:50

Diversifying and Growing the Source Markets: Conquering the New Frontiers

12:40

Networking Lunch

14:00

Exploring the Latest F&B Trends amidst the Changing Fine & Casual Dining Scenes

14:50

Refreshment and Networking Break

15:20

Securing Owner Approval and Capital Investment for Renovations and Upgrades

16:10

Hot Debate: How will Blockchain Technology Enable Distribution and Loyalty?

17:00

Closing Remarks

Testimonials

"Very well organized. Great topics. Informative speakers.”

Wouter Hazenbroek, GM - Boulevard Hotel Bangkok & Park Plaza Sukhumvit Bangkok

"You all have done well for this event so please keep it up. We love the way that participants can ask question via Sli.do.”

Suwanich (Susie) Kanjanakunya, EAM - Eastin Grand Hotel Sathorn Bangkok

SPEAKERS

Michaël Bélanger
Vice President Revenue & Distribution

GCP Hospitality

Olivier Berrivin
Managing Director, International Operations - Asia

Best Western Hotels & Resorts - Asia

Damien Brosnan
Programme Manager

The Code

Tony Chisholm
Chief Operating Officer

GCP HOSPITALITY

Olga Gergenkop
Resident Manager

Dewa Phuket Resort Thailand

Rabin Gupta
Corporate GM - Digital Marketing

Compass Hospitality

Benjaporn Karoonkornsakul
CEO & Founder

The Absolute Group

Anchalika Kijkanakorn
Managing Director

AKARYN Hotel Group

Benjamin Krieg
Area GM Thailand – Midscale & Economy

Accor

Woon Hoe Lee
AVP of Brand Assurance and Experience

Banyan Tree Hotels & Resorts

Jitsak 'Gino' Lim-Pakornkul
Founder & Brand and Guest Experience Designer

Ginorella

Peter Lucas
CEO

BHMA Hotels & Resorts

Sanjog Modgil
VP of Hospitality & Hotels

G. P. Group of Companies

Arnfinn Oines
Social & Environmental Conscience

Soneva

Linda Pan
Head of Digital Experience, Asia Pacific

Sabre Hospitality Solutions

Chetan Patel
Vice President, Strategic Marketing & E-Commerce

ONYX Hospitality Group

Piyaporn Ann Phanachet
CEO

U City (Public) Co., Ltd

Kent Richards
Corporate Operations Director (Spas & Wellness)

Six Senses Hotels Resorts Spas

Andres Rubio
Founder

AR Hospitality Consultants

Bob Saw
Revenue Optimiser Specialist

Revoptimiser

Wimintra Raj
Founder and Editor in Chief

Hotel Intel.co

Jella Segers
Global Lead for Retail and Hospitality

Signify

Christopher Stafford
Chief Operating Officer

137 Pillars Hotels & Resorts

Anthony Jude Tan
Founder & Group Managing Director

AJT Holdings Pte. Ltd

Ratchaya Termsilkanok
VP Revenue & E-commerce

BHMA Hotels & Resorts

Nicholas Tsabourakis
Managing Director

Bespoke Revenue Management

Lily Udomkunnatum
Managing Director

Burasari Group

Stephan Vanden Auweele
Chief Hospitality Officer

ASSET WORLD CORP PUBLIC COMPANY LIMITED

Kevin Wallace
CEO

T&T HOSPITALITY

Jonathan Wigley
Founder/CEO

Absolute Hotel Services Group

WHY SPONSOR

REQUEST SPONSORSHIP INFORMATION

* Top 7 reasons why you should Sponsor * 

1. Interact with Key Buyers, influencers and decisions makers across the Asia Pacific Region

2. Generate quality leads at you network directly with your targeted audience through this curated event

3. Increase your business opportunities with ease in the Asia Pacific Region

4. Achieve business growth through the multitude of opportunities made available to you

5. Amplify your brand positioning to create Top-of-Mind-awareness among senior industry executives

6. Enjoy a wide reach as your company brand and solutions are amplified at this strategic platform

7. Succeed in engaging your targeted audience through an array of customizable sponsorship packages

REQUEST SPONSORSHIP INFORMATION

SPONSORS

Gold Sponsor
Brand Sponsors
Networking Sponsor
Lanyard Sponsor
Table Top Sponsor
Starter-Kit Sponsor
Held at
Supporting Organizations
Supporting Media
Organizer

VENUE

Address
999/99 Rama 1 Road, Pathumwan, Bangkok 10330, Thailand, Tel : +66 2 1001234
Questions about the event? For more information on how to participate, please contact:

BECOME A SPONSOR
Kahren Navarro
kahren@questexasia.com
+65 6395 4589

BECOME A SPEAKER
Daniel Chan
dchan@questexasia.com
+852 2589 1306

DELEGATE INQUIRIES
Patrick Voo
patrickvoo@questexasia.com
+65 6395 6788