Charles HungCEO & Executive Director
"Our intuition about the future is linear. But the reality of information technology is exponential, and that makes a profound difference. If I take 30 steps linearly, I get to 30. If I take 30 steps exponentially, I get to a billion."
- Ray Kurzweil, author, inventor and futurist
The speed at which technology is changing the face of the financial services industry is exponential and impossible to ignore. As new FinTech and InsurTech companies pop-up all over the region, incumbent banks are feeling the heat more so than ever and recognising their integral need to offer innovative customer solutions.
Join your industry peers at the 7th Fintech Innovation Forum & Insurtech Asia in Singapore to find the answers to:
Supported by Fintech Innovation - the region's premier finance technology publication dedicated to the banking, financial services and insurance sector, the forum will focus on how technology is shaping financial services and the innovations, strategies and business models currently in vogue.
With over 150 senior finance leaders and executives expected, this event will explore the issues that arise when finance and technology merge.
Make plans now to join the one day conference which integrates case studies, debates, panel discussions on Fintech and Insurtech topics including:
Who will attend?
1. Build an innovative enterprise by driving artificial intelligence and machine learning capabilities
2. Create brands that are relevant across multiple stakeholders groups to avoid media-channel monopolization
3. Improve and integrate connection, data and content
4. Effective and sustainable strategies to produce high-quality short video content
|5. Deliver lifetime value in the affiliate channel for true insights on partnerships|
Building A Sustainable Environment to Support Exponential Innovation
Finance is a highly regulated industry with strict entry requirements which have historically protected existing incumbents and restricted innovation. However, the exponential growth of information technology is forcing the industry into action as “old” models and processes are disrupted.
Whilst the region has become a hotbed for FinTech start-ups and technologically nimble incumbent players are starting to adapt to the “fourth industrial revolution”, regulators remain in the driving seat, simultaneously supporting and inhibiting innovation.
In a world where 30 exponential steps are equal to a billion, how can the regulators keep up with this exhausting speed of change and how do they see the future of FinTech in 2020 and beyond?
Thanks to tired legacy systems, lengthy internal buy-in processes and a culture adverse to risk-taking, some would argue that, at best, all incumbents should hope for is the ability to successfully apply innovation.
And whilst the vast majority of FinTech companies exist to bridge a gap and help incumbents to reach and serve previously underserved markets, as they become more successful, will they eventually capitalise on their ability to innovate at
Digital disruption is shaking up all types of organizations necessitating them to embark on an agile digital transformation. To truly realize the digital future, organizations need to harness and derive value from their data. In the Innovation Loop, Dell EMC believes accelerating the ability to develop and sustain competitive advantages as key to success. Dell EMC shares what emerging technology trends tie with this innovation loop and how Dell EMC makes IT real.
During this insightful Fireside Chat, learn how Standard Chartered (Hong Kong) is driving the bank’s transformation to a Bank of the Future. From collaboration with FinTechs – including partnerships and projects - to driving cultural change across the bank, and exclusive case studies of successfully commercialized projects; it’s certainly one not to miss!
Property is private, but its enforcement relies heavily on public authorities.
Crypto-currency can be seen as an expression of extreme technological libertarianism. Indeed, in a crypto economy both the economy and the ledgers are decentralised. Blockchains could take the state and any central source of authority out of both planning and verification.
There are growing calls for regulation of the blockchain and crypto-currency market but there’s little agreement about the forms that this should take.
In that context, what roles should periphery and supporting institutions such as law firms, regulators, insurers and other necessary, yet ancillary, organisations play? What laws will apply to the blockchain and what does this mean for the future of banking?
During this session we explore how technology may reshape customer experiences and expectations in financial services, and what the secondary effects of those changes may be on industry structure and profitability - in Asia and around the world. While technology has the clear potential to enrich customer interactions and dramatically reduce operating costs at banks and insurers, the emergence of new and more agile data-rich technology ecosystems creates serious intermediation risks for traditional financial services firms.
Donald Lacey, Managing Director & Chief Operating Officer, Ping An Voyager Fund
Major data breaches are headline news, but they are only the tip of the iceberg. 45% of financial services institutions (FSIs) surveyed have had a data breach in the last two years, and attacks are escalating. The majority of cybersecurity experts say they are struggling to keep pace. Faced with a hacker onslaught, FSIs need new approaches to keep data safe. This session:
· Highlights why effective vulnerability response is critical for data security
· Identifies the challenges that FSIs face when patching vulnerabilities
· Provides actionable recommendations to strengthen and accelerate patching processes
Chow Tai Fook
Computerworld Hong Kong
DBS Bank (Hong Kong)
Fintech Association of Hong Kong
Money Table Public Co
Ping An Voyager Fund
Virtual Bank by Standard Chartered Bank (Hong Kong)
Matthew Ng is Senior Vice President, Innovation & Ecosystem of DBS Bank (Hong Kong) Limited. Matthew has broad responsibility for driving the bank-wide innovation and ecosystem agenda, building and promoting a digital innovation and ecosystem culture, and developing relationships with key ecosystem partners.
Matthew joined the bank in 2012, and was tasked with driving the end-to-end digital transformation across the bank, including customer journey, people and process transformation, innovation and experimentation, and FinTech collaboration.
Matthew has over 20 years of experience in banking, with a focus on innovation, the application of new technologies and process re-engineering, and has led a wide range of major change initiatives across Hong Kong and Asia Pacific.
Matthew holds a master’s degree in operational research.
Deniz is an internationally recognised leader in driving digital transformations and bringing new digital banking experiences to audiences globally.
At Standard Chartered, he oversees a great number of initiatives, ranging from global digital insights & strategies, client journeys and optimisations, digital wealth initiatives to collaborations with leading tech firms and emerging start-ups. His aim is transform the Bank into a digital business, and to create fresh and exciting digital experiences. Deniz believes that by integrating banking to client’s lives seamlessly, the Bank adds the human touch that complements people’s active and fast paced lifestyles.
Prior to joining Standard Chartered, Deniz served as the Senior Vice President at BBVA Group’s Garanti Bank, Turkey’s most valuable company by market capitalization. His role included the management and oversight of mobile and online banking channels, ATM and voice technologies including call centre, along with user experience and service design, digital marketing and communications, partnering, corporately owned websites and social media channels. During his time, Garanti Bank’s digital customers reached 5 million active, with an increased market share of 30%. In addition, he was the key architect of GarantiPartners, an acceleration program of the Bank for start-ups. As the mentor, he reviewed more than 1,200 start-ups and fintechs from the region. He is also a board member of IAB Turkey (Interactive Advertising Bureau).
Deniz also worked for Finansbank where he managed Marketing Services and Digital Channels. Before this role, he worked as the Manager of Digital Channels at HSBC Turkey and led the digitalization of Advantage Card, Turkey’s largest loyalty credit card program at that time. During the first years of his career, he managed numerous channel projects in Demirbank, one of the biggest privately owned bank of its time in Turkey.
In addition to being a technology enthusiast, Deniz enjoys yoga and writing as well. He has been a columnist at Digitalage, Turkey’s renowned technology and business magazine, with his articles about current technology and financial trends for more than 2 years.
Deniz Güven holds a Bachelor’s Degree in New Media and Communications from Marmara University and an MBA from Istanbul Bilgi University. He has a 6 year old son named Demir and they are both true supporters of Besiktas Football Club.
Andy has almost 30 years of experience in financial services including senior management, strategic sales and business development roles for global multi-media corporations and on-line feeds across the Hong Kong, Singapore, SEA and Indochina markets. Andy Heads up the FinTech Association of Thailand, working closely with the bank of Thailand and the ministry of Finance to develop FinTech policy and regulation and promote innovation through blockchain and cryptocurrencies.
Donald Lacey is a managing director in the Group Innovation Office of Ping An. He also acts as the Chief Operating Officer of Ping An Global Voyager, a $1bn venture fund focused on opportunities in fintech and healthtech. Mr. Lacey joined Ping An from Citigroup, where he worked as a managing director in a variety of corporate and investment banking roles across Asia Pacific. Prior to moving to Asia in 2007, he held investment and advisory positions at Citigroup Global Markets and Goldman Sachs Asset Management in New York. Mr. Lacey has an SB from the Massachusetts Institute of Technology and a JD from Harvard Law School.
Dr Kwok Ching (KC) Tsui is a research director on Artificial Intelligence in the Applied Innovation department of HSBC. His research centered around creating intelligent computer systems with inspirations from nature. During his tenure at British Telecom in the United Kingdom and Baptist University in Hong Kong, he has developed theories and applications in this branch of computer science study known as Computational Intelligence. His research results can be found in many international journals and a book he co-authored with his colleagues. In the last 15 years, KC has been the global leader of various technology that support HSBC’s computer systems. His latest role in HSBC focuses on sourcing innovative solutions for HSBC from Fintech companies. KC obtained his PhD in Artificial Intelligence from King’s College London. He holds 5 US patents and is a Fellow of British Computer Society.
Mark Brady is an Executive Director with Venture Smart Asia Limited, and is responsible for the DigiTrackers – a fund platform focused on building passive investment products in the digital asset space. Prior to Venture Smart Asia Limited, Mark spent 6 years at BlackRock iShares working as Chief Operating Officer for iShares Japan and Head of Capital Markets for Asia Pacific. His focus was on building, launching and managing ETFs across the Asia Pacific region and provided tailored investment solutions to a wide variety of institutional investors.
Amanda has over 10+ years of experience in marketing with commitment and passion in the FinTech space. She is the Founding Board of Directors at the FinTech Association of Hong Kong (FTAHK). She was elected as one of the most powerful female leaders in FinTech, 2017. Amanda is also an active contributor of the blockchain ecosystem in Hong Kong. Not only does she serve as the board sponsor for the blockchain committee of FTAHK, Amanda managed marketing initiatives across ANX International group and Octagon Strategy Limited in her last role.
Timothy Lee is BNP Paribas Head of Transaction Banking for Greater China. In his role Timothy manages the end-to-end transaction banking franchise and works closely with all stakeholders to execute the bank’s strategic growth plan. Based in Hong Kong, Timothy has more than 25 years’ experience in relationship management across Citibank, HSBC, Deutsche Bank and JP Morgan, where he was Head of Treasury Services Hong Kong prior to joining BNP Paribas in 2013.
Aged 43, joined the Group in 2016, is the general manager responsible for business strategy and analytics as well as technology applications of the Group. Mr. Lee has over 20 years of experience in advanced analytics carrying out consulting and business management roles with leading business analytics corporations.
Charles d'Haussy is Head of FinTech at Invest Hong Kong (InvestHK), the department of the Hong Kong SAR Government responsible for Foreign Direct Investment.
In 2016, InvestHK has set up a Fintech team to attract top innovative Fintech companies, entrepreneurs, investors, accelerators, R&D institutions from Mainland and overseas to supporting businesses to set up and expand in Hong Kong.
The Fintech team has dedicated correspondents in Hong Kong, London and Silicon Valley. They provide practical support and assistance on setting up offices, facilitating visa and banks accounts, regulators introductions, networking opportunities, guidance in government grants and funding.
Mr d'Haussy has 13 years’ experience in Hong Kong private sector, having setup his company and holding a number of management roles. Before joining InvestHK, Charles was head of sales and business development with a leading Hong Kong online broker and robo-adviser.
Mr d'Haussy held SFC licenses 1 & 4, studied in France at Rennes International Business school, as well as Sun Yat Sen University in Guangzhou, China.
He is certified on BlockChain business strategy from Be9 London, CPT Star bronze 2016 award with the HKSI and pursue trainings on machine learning and Artificial Intelligence.
Charles is the CEO & Executive Director of Blue, the trade name of Aviva Life Insurance Company Limited. He has held this role since April 2017, and is instrumental in the launch of Blue, which is the first digital life insurer in Hong Kong and a joint venture between Aviva plc., Hillhouse Capital and Tencent Holdings Limited. Charles is responsible for leading, managing and developing Blue’s business strategies, with a key objective of revolutionizing the insurance experience for customers. Previously, Charles was the Global Chief Risk Officer of Aviva Asia where he oversaw risk management and compliance across Aviva's fast growing business in Asia.
Charles has over 29 years’ experience in business development, innovation, technology and operations, and risk management spanning insurance, asset management and banking across Asia, Europe and the United States. Before joining Aviva, Charles was with HSBC Holdings where he was most recently Chief Risk and Administration Officer at Global Software Delivery. Prior to that, he was Chief Operating Officer for HSBC Private Bank (Asia).
Before joining HSBC, Charles spent over a decade in the insurance industry, having served as SVP and Chief Administration Officer at AIA (China), Board Director and Chief Information and Operations Officer at Prudential (Japan), and Regional IT Director at Prudential (Asia). He also held several senior global and regional roles at financial institutions including BNP Prime Peregrine Securities, Peregrine Holdings, Merrill Lynch and Goldman Sachs.
Charles holds a master’s degree in Electrical Engineering and Engineering Fellowship from Cornell University, and a bachelor’s degree in Electrical Engineering from the University of Arizona. He also completed the Executive Management Program at INSEAD in France.
Joshua’s current responsibilities are focused on leading a global team to deliver on the promise of blockchain for HSBC’s global commercial banking business, in particular with regards to trade and trade finance. Working closely with fellow banks, corporates, regulators and others Joshua and his team have been leading several blockchain projects globally including live client transactions, and is now working towards expanding client centric solutions to the production stages with their consortium partners. Joshua has been with HSBC 12 years including a variety of trade finance and commercial banking roles in Canada, US, and Hong Kong.
Jeffrey Ng now heads the Data Lab of APAC Architecture and Digital, responsible for developing machine learning POC/ MVP solution and platform for entities of BNP Paribas in the region. Prior to joining the team, he headed the team that applies client analytics in business development within BNP Paribas Corporate & Institutional Banking - Greater China for 3 years and helped setting up the regional team 8 years ago. With 13 years of experiences in Machine learning in banking (including retail, commercial and investment banking), he is proficient in statistical and machine learning approach in risk, operations and customer relationship management. Ex PwC Consulting and GE Capital.
He is a CFA and had the MBA in Finance with Chinese University of Hong Kong, 1st Honor in Computing and 1st Honor in Management with Hong Kong Polytechnic University.
Outside of his organization, he is the vice-chairman of FinTech Committee at French Chamber of Commerce Hong Kong and has active involvement in Artificial Intelligence Hong Kong.
Franky serves Greater China customers as a technology evangelist on big data and cloud related solutions. Within the organization, he is responsible for customizing solutions to address local customers’ needs, solution go-to-market and complex solution deals support. Big data analytics has become a necessity, allowing organizations to gain greater insight from their information resources like never before. Franky is an industry motivator, leading customers on their digital transformation journeys by sharing marketing trends and conducting as-is to-be analysis to meet CXO aspirations and goals. He designs big data and cloud solutions by leveraging on emerging technologies and using a combination of well-known foreign and local big data solution providers to form an end-to-end solution ecosystem assisting customers to gain new and better data insights.
Franky has been working with Dell for 12 years. Before this, he worked with a SI in Hong Kong as a solution consultant to support HK and Macau enterprise customers.
Over the last 14 years, Kok Mun has been taking a strategic advisory role for enterprises on their digital transformation development and implementation. He successfully helped the organizations to elevate their digital experiences for employees and customers in various domain including service management and security operations.
He is currently a Senior Advisory Solution Consultant at ServiceNow, where he is the primary consulting owner with customers in the Financial Services Institutions (FSIs) sector in Asia.
Prior to ServiceNow, Kok Mun has worked with BMC Software as well as Accenture as a strategic consultant and analyst for numerous digital transformation projects.
A Chicago native, Stefan Hammond has lived in Minneapolis, San Francisco, Tokyo, Bangkok, and Hong Kong. He holds a Bachelor of Arts degree in Broadcast Communication Arts from San Francisco State University.
Hammond began writing about Information Technology when working in IT Support for the California State Automobile Association in the early 90s. His writing/editing career in Asia has encompassed construction, architecture and Asian films as well as IT. In 2006 and 2007 he won the Best Business Technology Journalist award from Singapore-based Media Connect Asia.
He has served in editorial positions for asia.internet.com, DotMedia Studios, and the IDG-owned Computerworld Hong Kong, as well as contributing a regular column – "Broadband Culture" – to the Bangkok Post's Database section. Currently for Computerworld Hong Kong, Hammond covers enterprise IT areas as diverse as Storage, Security, Knowledge Management, Cloud Computing and Server Technology.
Senior manager within EY's global FinTech team, covering Asia-Pacific and based in Hong Kong. Marc is focussed on digital/virtual banking, innovation and ecosystem/platform strategy.
Marc has a particular interest in emerging technologies and business models and works cross-functionally amongst startups, incumbent financial institutions, investors and regulators to develop a collaborative approach to rethinking financial services.
International professional services / consulting experience spent with EY, Accenture and Alfa based out of London, Edinburgh, Paris & Hong Kong & project engagement across much of the globe.
Extensive management/advisory consulting expertise across:
- Retail, Corporate and Investment Banking clients
- Digital Banking and FinTech startups
- Post Merger/Acquisition Integration, Core Banking Transformation, Payments Innovation, Retail and Corporate Lending, Collateral Management and Asset Finance
- Business & Technology Alignment, Current & Target State Definition, Customer Journeys, Digital Trends & Offerings, FinTech Market Scans, Operating Model Design, Partnerships, Project Management, Project Planning, Requirements Gathering, Stakeholder Management, etc etc.
Marc holds a Masters degree (MEng) in Computer Science in addition to being PMI-Project Management Professional (PMP) certified.
As a member of the Dell Technologies, Dell EMC provides the essential infrastructure for organizations to build their digital future, transform IT and protection of information. Dell EMC enables enterprise IT and digital business transformation through trusted hybrid cloud and big-data solutions, built upon a modern data center infrastructure that incorporates industry-leading converged infrastructure, servers, storage, and cybersecurity technologies.
ServiceNow (NYSE: NOW) makes the world of work, work better for people. With its single intelligent platform, ServiceNow creates simpler and faster ways for people to get work done - delivering more meaningful customer and employee experiences. By streamlining and simplifying business tasks, ServiceNow is reinventing the way millions of people experience work. For more information, visit: www.servicenow.com
Hewlett Packard Enterprise is a global technology leader focused on developing intelligent solutions that allow customers to capture, analyze and act upon data seamlessly from edge to cloud. HPE enables customers to accelerate business outcomes by driving new business models, creating new customer and employee experiences, and increasing operational efficiency today and into the future. Visit us at https://www.hpe.com/hk/en/home.html
About Dimension Data
Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.
Headquartered in Johannesburg, Dimension Data employs 28,000 people across 46 countries. The company brings together the world’s best technology provided by market leaders and niche innovators with the service support that clients need for their businesses – from consulting, technical, and support services to a fully-managed service.
In Asia Pacific, we operate in 35 offices across 13 countries. We help clients enable technology, operate their IT infrastructures and transform technology solutions that deliver value. It combines an expertise in digital infrastructure, cybersecurity, customer experience (CX), and digital workplace, with advanced skills in IT outsourcing, IT-as-a-Service, Systems integration services and training.
Dimension Data is a proud member of the NTT Group. Visit us at http://www2.dimensiondata.com
Pure Storage(NYSE: PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.
Established in 1963 with headquartered in Tokyo, Ricoh Hong Kong empowers digital workplaces using innovative technologies and services enabling individuals to work smarter. As an industry leading provider of Document Management Solutions, IT Services, Digital Workplace Services, Production Printing and Communication Solutions, Ricoh continues to help customers to inspire innovation, enhance sustainability and boost business growth.
For further information, please visit www.ricoh.com.hk
FinTech Week is the world's first cross-border financial technology event, taking place in Hong Kong, Asia's financial capital, and in Shenzhen, China's Silicon Valley. It's one of the largest conferences on the calendar, attracting more than 8000 senior executives and featuring over 200 of the world's top FinTech founders, investors, regulators, and academics, who are shaping the future of financial services by driving a technological revolution in the industry across Asia and globally.